Emt Chapter 4

Front 1

Base Station

Back 1

Any radio hardware containing a transmitter and receiver that is located in a fixed place.

Front 2

Cellular Telephone

Back 2

A low-power portable radio that communicates through an interconnected series of repeater stations called "cells."

Front 3

Channel

Back 3

An assigned frequency or frequencies that are used to carry voice and/or data communications.

Front 4

Close-ended Questions

Back 4

Questions that can be answered in short or single word responses.

Front 5

Communication

Back 5

The transmission of information to another person--verbally or through body language.

Front 6

Cultural Imposition

Back 6

When one person imposes his or her beliefs, values, and practices on another because he or she believes his or her ideals are superior.

Front 7

Dedicated Line

Back 7

A special telephone line that is used for specific point-to-point communications; also known as a "hot line."

Front 8

Documentation

Back 8

The written portion of the EMT's patient interaction. This becomes part of the patient's permanent medical record.

Front 9

Duplex

Back 9

The ability to transmit and receive simultaneously.

Front 10

Ethnocentrism

Back 10

When a person considers his or her own cultural values as more important when interacting with people of a different culture.

Front 11

Federal Communications Commission (FCC)

Back 11

The federal agency that has jurisdiction over interstate and international telephone and telegraph services and satellite communications, all of which may involve EMS activity.

Front 12

MED Channels

Back 12

VHF and UHF channels that the FCC have designated exclusively for EMS use.

Front 13

Mobile Data Terminals (MDT)

Back 13

Small computer terminals inside ambulances that directly receive data from the dispatch center.

Front 14

Noise

Back 14

Anything that dampens or obscures the true meaning of a message.

Front 15

Open-ended Questions

Back 15

Questions for which the patient must provide detail to give an answer.

Front 16

Oral Report

Back 16

Report given to health care professionals in the receiving facility that will be taking over care of the patient. Should include opening information (name of patient, main complaint), detailed information (additional useful information not provided during radio call), any important history, treatment & patient's response to treatment provided on scene & en route, vital signs over the course of the call, and any other information gathered.

Front 17

Paging

Back 17

The use of a radio signal and a voice or digital message that is transmitted to pages ("beepers") or desktop monitor radios.

Front 18

Patient Care Report (PCR)

Back 18

The legal document used to record all patient care activities. This report has direct patient care functions but also administrative and quality control functions. PCRs are also known as prehospital care reports. The PCR must be completed before leaving the receiving hospital and a copy must be left with the hospital.

Front 19

Proxemics

Back 19

The study of space between people and its effects on communication.

Front 20

Rapport

Back 20

A trusting relationship that you build with your patient.

Front 21

Repeater

Back 21

A special base station radio that receives messages and signals on one frequency and then automatically retransmits them on a second frequency.

Front 22

Scanner

Back 22

A radio receiver that searches or "scans" across several frequencies until the message is completed; the process is then repeated.

Front 23

Simplex

Back 23

Single-frequency radio; transmissions can occur in either direction but not simultaneously in both; when one party transmits, the other can only receive, and the party that is transmitting is unable to receive.

Front 24

Standing Orders

Back 24

Written documents, signed by the EMS system's medical director, that outline specific directions, permissions, and sometimes prohibitions regarding patient care; also called protocols.

Front 25

Telemetry

Back 25

A process in which electronic signals are converted into coded, audible signals; these signals can then be transmitted by radio or telephone to a receiver with a decoder at the hospital.

Front 26

Therapeutic Communication

Back 26

Verbal and nonverbal communication techniquest that encourage patients to express their feelings and to achieve a positive relationship.

Front 27

Trunking

Back 27

Telecommunication systems that allow a computer to maximize utilization of a group of frequencies.

Front 28

UHF (ultra-high frequency)

Back 28

Radio frequencies between 300 and 3,000 MHz.

Front 29

VHF (very high frequency)

Back 29

Radio frequencies between 30 and 300 MHz; the VHF spectrum is further divided into "high" and "low" bands.