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8 Cards in this Set
- Front
- Back
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What is the importance of organisational learning? |
- technological and organisational change creates a requirement for Learning and Development - Social attitudes, legal requirements, industrial relations generate L&D Needs - L&D provides a basis of organisational transformation |
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What are the benefits of learning in organisation? |
The People Develop: - greater motivation - greater flexibility - people are more creative - improved social interaction The Organisation Improves: - improved communication - enhanced customer satisfaction - enhanced resources - innovation + creativity Teams & Groups Work better: - knowledge sharing and interdependencies |
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What are the Key Concepts of Learning? |
1. Learning 2. Development 3. Training 4. Skills 5. Knowledge 6. Competence 7. Self-efficiency |
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Compare and Contrast Tacit Skills and Explicit Skills? |
Tacit Skills: gained by an individual through education and experience that they are not aware of. (EG: emotional skills, interpersonal skills, communication). They are skills that are hard to document and describe. Explicit Skills: Skills that can be easily communicated (verbal or written) from one to another. May include a person's IQ. |
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Define behavioural learning and the 2 types of conditioning? |
Behavioural learning claims that conditioning can be used to learn new information and behaviours. 1. Classical Conditioning: uses positive reinforcement to associate a stimulus with a conditioned response. EG: Dog + bell 2. Operant Conditioning: theory relates to consequences through association. EG: rewards for good, consequences for bad. |
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What is Experiential Learning? |
Experiential Learning requires personal involvement, self-initiation, pervasiveness and evaluation. It focuses on what learning means to the learner. |
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Compare and Contrast Kolbs' 4 Learning Styles and Honey & Mumford's 4 Learning Styles. |
Kolbs' 4 Learning Styles are: 1. Converger: practical. Think & Do. Experience. 2. Diverger: observe. Feel & Watch. Reflect. 3. Assimilator: think. Think & Watch. Theory. 4. Accommodator: plan. Feel & Do. Engage. H&M's 4 Learning Styles: 1. Activist: love new experiences. Mix with others 2. Reflector: introverted. Reflect before deciding. 3. Theorist: Systematic. Thinker. 4. Pragmatists: enthusiastic about doing things. Try + learn. |
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What are the 4 Levels of Evaluation? |
1. Reaction: at conclusion 2. Immediate: assess learning outcomes 3. Intermediate: impact on performance 4. Ultimate: impact on organisational performance |
