Employee Training And Development

Front 1

Organizational analysis

Back 1

involves determining the appropriateness of training, given the company’s business strategy, its resources available for training, and support by managers and peers for training activities.

Front 2

Benchmarking

Back 2

a process where many companies are also using information about other companies’ training practices due to the increasing emphasis on Total Quality Management.

Front 3

Cognitive Ability

Back 3

influences learning and job performance. Includes 3 dimensions: verbal comprehension, quantitative ability, and reasoning ability

Front 4

KSAO’s

Back 4

to complete tasks, employees must have specific levels of knowledge, skill, ability, and other considerations.
Knowledge: facts, procedures
Skill: indicates competency in performing a task
Ability: includes the physical and mental capacities to perform a task
Other: refers to the conditions under which tasks are performed

Front 5

Request for Proposal (RFP)

Back 5

* potential vendors and consultants
* the type of service the company is seeking
* the type and number of references needed
* the number of employees who need to be trained
funding for the project
* the follow-up process project
* date when proposals must be received by the company.

Front 6

Basic skills

Back 6

skills that are necessary for employees to successfully perform on the job and learn the content of training programs. Includes cognitive ability and reading and writing skills.