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55 Cards in this Set

  • Front
  • Back

Bank to Bank (B2B) wiring money?

adsf

What is money?

Exchange of value


Store of value


Measure of value

Modern Monetary Theory?

Domestic Government Balance + Domestic Private Balance + Foreign Balance = 0




(Taxes - Government Spending) + (Savings - Investment) - Net exports = 0




Private Wealth ~ Government deficit or trade surplus

Unforgeable tokens?

Value signed by the issuer's private key

How to avoid double spending?

afd

What's the problem with Bitcoin?

Who determines its value, it's not determined by the state or anyone.

Why might game money cause inflation within the game?

Sink as well as a source of money, otherwise, you get inflation.

ACCTO?


A


Compatibility


Complexity


Trialability


Observability

Trusted Third Parties?

A body that acts as a guarantee between buyer and seller.

Who gets paid with credit cards?

Merchant is paid for goods by acquiring bank


Transactions over floor limit checked with acquirer


Brand takes a cut

Credit card fraud?

Overall cost of fraud varies


Real problem is old fashioned card theft


best defenses not always high-tech



Fair Market?

Willing buy and seller - "Fair price"


Equality of information - "Reasonable knowledge of relevant facts"


Anonymity - "People want to charge more for different people"


Settlement

What is e-commerce?

How you pay for something

Issues in e-commerce?

Who controls your identity?


Issues:


Liability


Control


Civil liberties


Protocol attacks


Privacy:


Who owns your information


What is it worth

How does utility typically increase with users?

Value of a network is typically proportional to the square of the users

Switching effects in Utility?

Typically no one uses it and then suddenly everyone uses it.

Virtual networks?

Where two networks affect each other, iPhones and Apps. People buy iPones because they have lots of apps, people make apps for iPhones because lots of people buy them.

What are externalities?

Increase in value of a network


an external factor other than price

Succes-disaster?

Sell a lot more than intended and not have the infrastructure in place to deal with the large demand.

What leads to a dominant firm model?

A combination of high fixed/low marginal costs, high switching costs, and network externalities.

What effects the network?

Control of de-facto standards
Huge first-mover advantages


Need to create bandwagon effects with makers of complimentary products


Price to value



What do consumer contracts need to contain?

Identity of the business, real name and address


A description of the goods or services you are supplying


The price of these goods or services including taxes


Details of any delivery costs


Details of how payments can be made


If payments are required in advance then a full geographic address is needed


The arrangements for delivery/performance of service. The contract should be performed within 30 days unless the parties agree to a different period.


Information about consumers' right to cancel


Must specify the cost of a premium phone number if it must be used


How long the price of the offer remains valid


The minimum duration of the contract

contracst cont

ECR, electronic commerce regulations?

adsf

ECR cont?

asdf

Warranties?

EU law does not mandate a 2-year warranty
But does mandate a 2 year period for return of goods delivered faulty

Cancellation by consumers?

14 working days after delivery of goods or required information


30 days plus seven working days if no information is delivered

VAT?

UK fineadfadsfadf

Cookies?

Must declare use


Must obtain explicit assent for third party cookies each time

Types of business models?

Landgrab


Merchant


PPV, Subscription, Freemium, Shareware


Market


Advertising Hoarding


Lotteries and scams

Land grab?

Maximising market share now and worry about profitability later


since there are not yet profits, stock market values the company on number of customers
Typical of bubble companies


Now discredited

Merchant?

Sells goods or services for more than they cost


Basic to most businesses


Internet technologies add maybe 20% efficiency but you still need a sound business

PPV or Subscription?

Pay per View


Subscriptions


Copying issues


Protect from piracy

Markets?

ads

Platforms?

Tools for other people to set up markets, it's about making network externalities work

Advertising?

Sell advertising:


Prices


Need a high traffic site

Lotteries and Scams?

Lotteries


Premium rate telephone scams


Straight frauds

Good Web Design?

Look and feel that enhances the functionality

Web Design Mistakes?

Ego, believing people care about you
























and your website


Can't figure out what your website is about in less than four seconds


Mystery Meat, Navigation you have to roll over to find out what it does and zero intelligible


Too much stuff


Contrast

More common mistakes?

Huge images


Distracting colour schemes


Flash gifs, scrolling test


Autoplay music or video


Unclear navigation


Unreadable


Cluttered Useless Title


Zero intelligible content


Refuse to Work with IE


only works IE


Requires Flash


Assumes screen size


Assumes font size


Contains errors


Modes, normal controls are changed, considered harmful

Merchant System Requirements?

User login required


Remember credit card details
Same price for everyone


Special offers


Backend integration


Help desk support (never have access to the user's password)
Online credit checking (check a person's credit before you accept the order)


Order picking


Online stock shown

Legacy integration?

Nightmare, integrating with an old system that tends to be written poorly and in a language that's no longer used.

Payment?

Credit card fraud is around 3% which you can insure against.


Specialist content has a high fraud level


The merchant pays fraudulent transactions

Customer relationship management?

CRM must be good
Empowering the customer service representative


Interface to your users

Personalisation?

enough categories to put people into around 70 different bins

Best people to target?

DINKY - double income no kids yet


The elderly


The have more disposable income

Socio-economic classification

split into 8, 5, 3


1.High managerial and professional occcupations


2.Lower managerial and professional occupations


3. Intermmediate occupations


4. ...

Internationalisation?

Not that simple, different languages, taxes, legalities, payment mechanisms and currency

Free business models?

For the fun of it


Donation-funded


Land grab to gain early users


Funded by adverts


Funded by selling information about users


Funded by Sellers


Part of the wider service


Free software, pay if you like it


Free software, pay for maintenance

Paid for business?

Try before you buy


Pay per use


License/subscription - no DRM that hasn't been cracked


Per item


Value your business

Freemium model?

Try before you buy


Premium content


Street performer protocol

Single most important piece of data?

Brand awareness
People buy from a known name - sense of trust and perceived value
Then the brand can expand

Google Adwords?

Pay google to advertise your brand by pushing your site to the top of search results

What affect does the user have?

They add value, the more users you have the more value it has and the quicker it expands, network externalities

Disintermediation?

Cutting out the middle man and going direct to the market