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70 Cards in this Set
- Front
- Back
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1. To achieve competitive advantage, a company might use IT to ________ .
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create product differentiation and secure a premium price
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2. The four dimensions of competitive scope listed by Porter and Millar are ________ .
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segment, vertical, geographic, and industry
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3. Broad scope competitors are not well equipped to serve a target segment that ________ .
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has unusual needs
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4. For most of industrial history, ________ affected the physical component of what businesses did.
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technological progress
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5. What is an industry that has high information content in their product and high information intensity in their value chain?
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insurance
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6. When companies in an industry have invested heavily in IT in order to remain competitive, ________ .
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barriers to entry are strengthened
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7. An increasingly powerful way to distinguish physical goods from ones competition is to ________ .
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embed information technology in the product itself
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8. Which of the following is NOT a step that senior executives can take to capitalize on IT-based opportunities?
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Demand that IT executives implement all the same technology that competitors implement
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9. In order to create competitive advantage by managing linkages, which of the following may be required?
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trade-offs
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10. The value chain for an individual company in a particular industry is embedded in a larger system of activities called a ________ .
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value system
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11. In order to plan the procurement of the sub-assemblies, components, and raw materials, a ________ needs to be fed into the MRP process.
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MPS
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12. In the pre-computer era, materials requirements planning was mostly performed using ________ .
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reorder point systems (RPS)
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13. One disadvantage of early MRP systems is that they did not perform ________ .
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capacity requirements planning
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14. The primary difference between MRP and MRPII systems was the latter's integration with ________ .
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. financial accounting
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15. Call center or help desk automation is a typical function of ________ systems.
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. CRM
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16. Initially, ________ manufacturers found little use for MRP
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flow
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17. Company-wide,integrated systems supported by a central database are called ________ systems.
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ERP
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18. Which of the following is NOT a function typically found in a CRM system?
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warehouse management
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19. Constraint-based optimization solutions and specialized warehouse management software are the backbone of ________ .
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SCM
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20. While relational databases designed to support ERP systems are good at online transaction processing (OLTP), they are not optimized for ________ processing.
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analytical
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21. The time between posting a transaction and propagating the data across the enterprise, up the supply chain, and onto the balance sheet is referred to as "time to ________ ."
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transparency
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22. There are two primary challenges corporations face when trying to automate new processes. The first is speed. The second is ________ .
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flexibility
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23. Freeing data and functionality from siloed processes is the promise of ________ .
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enterprise services architecture (ESA)
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24. Standards, compliance, interfaces, and documentation for data exchange between two processes is referred to as ________ .
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business semantics
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25. Geoffrey Moore describes any corporate activity that increases shareholder value as core. What word does he use to describe all other activities?
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context
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26. Anything that a company is good at or known for is a ________ .
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core competency
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27. Moore refers to contextual activities, those that do not guarantee a competitive advantage, as _________ .
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hygiene
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28. Anything that differentiates one company from its competitors is ________ .
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core
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29. In order to fund innovation, resources saved from ________ can be reallocated to core activities.
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consolidation
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30. Activities that should take place in a first round of ESA-enabled consolidation include all of the following except ________ .
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mapping of core systems
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31. In what year was the first item purchased via a Web site using commercially available data encryption technology
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1994
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32. At one time, commercial activity on the Internet was forbidden by the National Science Foundation (NSF).
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True
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33. An early barrier to eCommerce was ________ .
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a standard encryption mechanisms
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34. The most recognizable sign of SSL at work is a Web addresses that begin with ________ .
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https://
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35. The company that arguably ushered in the dot-com gold rush within the retail sector was ________ .
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amazon.com
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36. in 2003, e-commerce retail sales represented nearly ________ percent of the $63 billion in retail sales at catalog and mail-order businesses (excluding the auto, drugs, health and beauty aid category).
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65%
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37. According to the BOC report that breaks down U.S. e-commerce retail sales into 15 broad merchandise categories, which category (excluding motor vehicles and parts) had the highest sales in 2003?
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Computer hardware
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38. According the 2005 online retail report, continuing double-digit growth rates in online sales may have to come from _______ .
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high touch factor" products
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39. A recent Gartner study reports that one-third of online shoppers are purchasing less due to concern over ________ .
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online fraud
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40. A hardware/software configuration that sits at the perimeter between a company's network and the Internet and which controlls access into and out of the network is called a ________ .
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firewall
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41. How many months does the typical software project take?
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12 to 24 months
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42. To be considered a large system, how many lines of code must a system contain?
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50,000
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43. What percentage of the $92 billion software market does commercial "shrink-wrap" personal computer products comprise (i.e. Microsoft Office, Adobe Photoshop)?
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10%
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44. For a medium-sized software system, how many lines of executable code are typically produced per day per person (averaged over the entire development period)?
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< 10 lines
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45. Most software bugs that are found by users are the result of ________ .
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difficulty understanding the problem statement
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46. How does the cost of owning and maintaining software compare to the cost of developing the software?
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maintenance is twice the cost of development
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47. Until the early 1980s, the only widely accepted model of software development was the _______ model .
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waterfall
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48. Which of the following is not one of the six most important software quality characteristics?
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installability
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49. Two types of software prototypes are ________ .
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Throwaway and Evolutionary
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50. A software development process model that tries to combine the benefits of both prototyping and the waterfall model is the ________ model.
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Iterative Enhancement
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51. is characterized by fully considering the risks and consequences of making and implementing decisions, and then to proceed mindfully.
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Courage
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52. is characterized by jumping in heedlessly, without adequately considering the risks and consequences that will result from your actions or decisions.
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Bravery
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53. The term that Hayward uses to refer to a trusted advisor is a(n) ________ .
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foil
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54. Extraordinary overconfidence is a positive force for advancement when ________ .
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it is grounded in the best available data
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55. Which of the following is NOT a characteristic of executive hubris?
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overconfidence
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56. During a ________, hackers run programs that repeatedly request information from a victim's web site or network in order to lock out legitimate uses.
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denial of service attack
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57. A devices which allow the user to intercept and interpret "packets" of information traversing a network is called a ________ .
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packet sniffer
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58. Manipulating unwitting people into giving out information about a network or how to access is called ________ .
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. social engineering
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59. The famous Trojan program Back Orifice, was developed by the hacker group known as ________ .
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cult of the dead cow
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60. The ILOVEYOU bug, which infected an estimated 45 million computers, replicated itself by _______
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emailing itself to every address stored in a victim's Outlook address book
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61. An in-house model for localization is most appropriate where there is ________ .
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high volume and stable demand
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62. Which of the following is primarily a technical or engineering exercise?
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Internationalization
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63. The cost of localization is usually ________ the original cost of developing a product.
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far less than
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64. Using software to programmatically convert one language into another is called ________ .
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machine translation
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65. is a technology that provides the ability to reuse a previous translation of the same text.
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Translation memory
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66. Globalization Management Systems are used to manage the localization process as a ________ rather than as a discrete project.
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workflow stream
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67. Language translation typically amounts to ________ percent of a localization effort.
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50%
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68. A typical professional translator can translate ________ words (2-4 pages of text) per day.
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2000
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69. A translation agency that also provides a range of engineering, content layout, and testing services is called a ________ .
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localization service provider (LSP)
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70. Which of the following is NOT a recommended step to help companies get started in localization?
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Start by buying inexpensive tools for small in-house projects
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