Dsci Exam 2

Front 1

What are the four types of e-commerce models? Give examples.

Back 1

B2B- iprocure.com
B2C- amazon, costco
C2B-milliondollarhomepage.com
C2C- eBay

Front 2

What is electric commerce?

Back 2

commerce accelerated and enhanced by IT, in particular the Internet

Front 3

What is the most profitable E-commerce model?

Back 3

B2B

Front 4

what is mass customization?

Back 4

the ability of an org. to give its customers the opportunity to tailor its products or services

Front 5

What is MRO?

Back 5

Maintenance, repair, and operations (indirect materials).
materials necessary for running a company but do not relate to the company's primary business activities.

Front 6

What is a direct material?

Back 6

materials that are used in production in a manufacturing company or are placed on the shelf for sale in retail environments

Front 7

What is demand aggregation?

Back 7

combining purchase requests from multiple buyers which justifies a larger discount

Front 8

What is a reverse auction?

Back 8

process in which a buyer posts its interests in buying items and sellers compete by submitting successively lower bids

Front 9

What is electronic marketplace?

Back 9

interactive business providing a central market where multiple buyers and sellers can engage in e-commerce

Front 10

horizontal marketplace

Back 10

connects buyers and sellers across many industries; primarily for MRO materials

Front 11

vertical marketplace

Back 11

connects buyers and sellers in a given industry; primarily for direct materials

Front 12

marketing mix

Back 12

set of marketing tools your org will use to pursure its marketing objectives in reaching and attracting potential customers

Front 13

viral marketing

Back 13

encourages users of a product or service supplied by a B2C e-commerce business to encourage friends to join as well. Ex/ Blue Mtn. Art

Front 14

affliate programs

Back 14

an arrangement made between two e-commerce sites that directs viewers from one site to the other

Front 15

electronic bill presentment and payment

Back 15

system that sends bills over the internet and provides an easy-to-use mechanism (perhaps a button) to pay for them if the amount looks correct

Front 16

public key encryption

Back 16

uses two keys: a public key for everyone and private key for only the recipient of the encrypted information

Front 17

SSL

Back 17

secure sockets layer creates a secure connection between a Web client and server, encrypts the info, sends the info over the Internet

Front 18

electronic government

Back 18

use of digital technologies to transform gov't operations in order to improve efficiency, effectiveness, and service delivery

Front 19

G2G

Back 19

refers to the electronic commerce activities performed within a single nation's gov't

Front 20

G2B

Back 20

e-commerce performed between a gov't and businesses. Purchasing direct and MRO materials, soliciting bids for work, licensing applications, meeting regulations

Front 21

G2C

Back 21

e-commerce performed between a gov't and its citizens or consumers. paying taxes, registering vehicles, providing info and servies, student loans

Front 22

inter-G2G

Back 22

e-commerce performed between two or more nations' gov'ts. providing foreign aid, export and import transportation

Front 23

What does SDLC stand for? what is SDLC?

Back 23

Systems development life cycle-- a structured step-by-step approach for developing information systems

Front 24

what is the first stage of SDLC?

Back 24

planning

Front 25

what activities are done during the planning stage?

Back 25

define the system to be developed, set the project scope, develop the project plan

Front 26

what activites are done during the analysis stage?

Back 26

gather business requirements

Front 27

what are the seven stages of SDLC

Back 27

planning, analysis, design, development, testing, implementation, and maintenance

Front 28

what act. are done during the design stage?

Back 28

design the technical architecture and build databases and programs

Front 29

what act are done during the development stage?

Back 29

build technical architecture and build databases and programs

Front 30

what act are done during the testing stage?

Back 30

write test conditions and perform testing

Front 31

what act are done during the implementation stage?

Back 31

write user documentation and provide training

Front 32

what act are done during the maintenance stage?

Back 32

build a help desk and support system changes

Front 33

what is critical success factor?

Back 33

a factor critical to your org's success, which allows the business to strategically decide which systems to build

Front 34

project scope?

Back 34

clearly defines the high-level system requirements

Front 35

scope creep?

Back 35

occurs when the scope of the project increase beyond its original intentions

Front 36

feature creep?

Back 36

occurs when developers add extra features that were not part of the initial requirements

Front 37

project scope document

Back 37

written definition of the project scope and is usually no longer than a paragraph

Front 38

what are business requirements?

Back 38

the detailed set of users requests that the system must meet in order to be successful

Front 39

Joint application development (JAD)

Back 39

users and IT specialists meet, sometimes for several days, to define or review the business requirements for the system

Front 40

technical architecture

Back 40

defines the hardware, software, and telecommunications equipment required to run the system

Front 41

GUI?

Back 41

graphical user interface- the interface to an info system

Front 42

unit testing

Back 42

tests individual units of code

Front 43

system testing

Back 43

verifies that the units of code function correctly when integrated

Front 44

integration testing

Back 44

verifies that separate systems work together

Front 45

UAP?

Back 45

user acceptance testing- determines if the system satisfies the business requirements

Front 46

parallel implementation

Back 46

use both the old and new system simultaneously

Front 47

plunge implemenation

Back 47

discard the old system completely and use the new

Front 48

pilot implementation

Back 48

start with small groups of people on the new system and gradually add more users

Front 49

phased implementation

Back 49

implemement the new system in phases

Front 50

waterfall methodology

Back 50

a sequential, activity-based process in which each phase in the SDLC is performed sequentially from planning through implementation

Front 51

RAD

Back 51

rapid application development- emphasizes extensive user involvement in the rapid and evolutionary construction of working prototypes of a system to accelerate the systems development process

Front 52

agile methodology

Back 52

aims for customer satisfaction through early and continuous delivery of useful software components

Front 53

proof of prototype

Back 53

used to prove the technical feasibility of a proposed system

Front 54

selling prototype

Back 54

used to convince people of the worth of a proposed system

Front 55

what is the prototype process?

Back 55

identify basic requirements
develop initial prototype
user review
revise and enhance the prototype

Front 56

end-user development

Back 56

is the collection of techniques and methodologies for the creation of non-trivial software applications by end users

Front 57

distintermediation

Back 57

removal of an org from a distribution channel

Front 58

reintermediation

Back 58

reintroduce the intermediary between the end user and producer

Front 59

value gap

Back 59

new channel offer less aggregated value less than old channel

Front 60

two major areas of tech. uses in businesses?

Back 60

back-office appliation and marketing application