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5 Cards in this Set

  • Front
  • Back

Missing/invalid id

Ask for insurance card to verify and correct

Prior authorization

Call insurance company, wait to hear back from dr.

Patient/ cardholder id name mismatch

Ask for card, call insurance company to verify

Patient not covered

Check insurance card, process it through without insurance or have them call insurance company

Refills are not covered

Contact the Dr. for a new prescription