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7 Cards in this Set

  • Front
  • Back
What internal factors affect the DP relationship?
- Social class and education
- Age/generation
- Ethnicity/culture/language barrier
- Reason for consultation
- Previous experience
What are the external factors affecting DP relationship?
- Nature of system (time restraints)
- Cultrural ideas about health and illness
- Reputation and status of medical profession
- Whether service treats you like patient of customer
- Alternative sources (internet)
What are the 5 models of the DP relationship?
1. Paternalistic
2. Conflict
3. Mutualistic
4. Default
5. Consumerist
What are the advantages and disadvantages of the paternalistic approach?
+ more focussed/quicker
+ some patients prefer/expect
+ showing authority instills trust
- things may not be brought up
- some feel its patrionising
- overlooks patients knowledge and experiences
What are the advantages and disadvantages of the mutualistic approach?
+ patients contributes preferences, goals and values
+ more information is disclosed
+ greater likelihood of clarification being sought
+ increased satisfaction
+ better concordance and therefore adherance
+ fewer repeat consultations
- some patients are scared or have complex health problems and want the doctor to make the decision
- shared decision making is harder when patient faced with serious/life threatening condition
What type of conflicts can there be in in consultation?
Potential (latent) includes complaints and non adherence
Real (observed) included arguing, raising voices
What is the default approach to consultation?
Patient and doctor control is low. There is lack of engagement on both sides.