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46 Cards in this Set
- Front
- Back
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What are the available services for Express mail?
DMM 503 |
A. Mailing receipt, proofof delivery, return receipt, restricted delivery, COD, insurance and indemity, additional insurance
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What is Registered mail?
DMM 503 |
A. registered mail is the most secure servce provided by the USPS
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Can SAM mail be sent registered? Why or why not?
DMM 503 |
A. no, only items sent as first-class or priority may be sent registered.
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What are the 3 additional services that customers may purchase along with registered mail?
DMM 503 |
A. Collect on delivery (COD), Delivery confirmation, and Signature Confirmation.
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When presenting an item to be registered, what must the mailer do?
DMM 503 |
A. Whether or not it is goin to be insured, full value must be declared.
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What is included in the fee and postage for registered mail?
DMM 503 |
A. the fee for registered mail, the postage and if a value is declared, the insurance.
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What label is used for registered mail?
DMM 503 |
A. PS Label 200
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What causes an item to be refused from being registered?
DMM 503 |
A. if it appears to be opened and resealed, or improperly prepared.
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What fees are refunded, when they are paid for, when an item is sent registered?
DMM 503 |
A. the fees for restricted delivery or return receipt may be refunded only if the USPS fails to provide the services and the sender must present their receipt showing payment of the services.
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What tape is authorized for sealing a registered item?
DMM 503 |
A. Mucilage, or glue with paper or cloth. must be able to absorb ink from the postmark impression and visibly tear the envelope or paper.
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On what forms may registered items be presented for mailing?
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A. PS form 3805 - for one item
PS form 3877 - for 3 or more. |
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When can an inquiry be filed for registered mail and what form?
DMM 503 |
A. 15 days after mailing on PS form 1000
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What does Certified Mail provide for the sender?
DMM 503 |
A. it provides the sender with a mailing receipt and upon request, a verification of attempted delivery or delivery by electronic means.
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how is Certified mail handled?
DMM 503 |
A. It is handled as ordinary mail.
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What additional services may be purchased with certified mail?
DMM 503 |
A. when a sender purchases certified mail service, only restricted delivery and return receipt may be purchased.
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What are the available destinations for Certified Mail?
DMM503 |
A. available destinations are anywhere in the United states and its territoies and posessions, APOs and FPOs and United nations Post office, New York.
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what form is used for Certified mail? and what color is it?
DMM 503 |
A. PS Form 3800, green
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What additional services may be obtained with Insured mail?
DMM 503 |
A. Delivery confirmation, Parcel Airlift service (PAL), Retun Receipt for merchandise(for items insured for $200 or less), Signature confirmation, and Special Handling.
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What form is used for insured items under $200? and color?
DMM 503 |
A. PS Form 3813, black
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What form is used for insured items over $200? and color?
DMM 503 |
A.PS Form 3813-P, Blue
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Upon delivery, what is the difference between the two insured labels?
DMM 503 |
A. The 3813-P, a signature is obtained when delivered. the 3813 there is only a delivery record with no signature.
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What service does Certificate of mailing provide?
DMM 503 |
A. It shows evidence that an item was presented to teh USPS for mailing. Does not provide a roecord of delivery.
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What form is the certificate of mailing?
DMM 503 |
A. PS Form 3817
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What services are eligible for a return receipt?
DMM 503 |
A. Express mail, Registered, Certified, Insured(over $200), COD
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What endorsement is used for reurn receipt?
DMM 503 |
A. the item must be endorsed with 'Return Receipt Requested' unless if it is requested electronically.
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What forms are used for Return Receipts?
DMM 503 |
A. PS Form 3811 and PS Form 3811-A
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What the purpose for the restricted delivery Service?
DMM 503 |
A. Permits the mailer to deliver directly to the addressee or the agent of the addressee only. the addressee must be an idividual specified by name
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What form is used by an addressee to list their authorized agent(s)?
DMM 503 |
A. PS Form 3801 or may send a letter in to the postmaster making the notation "the authorization is extended to include registered mail."
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what is the proper delivery for when there are 2 or more persons in the delivery address shown with "and" or "&"?
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A. all persons or agents must be present to accept delivery of the item.
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what forms are used for Return receipt for Merchandise? and colors?
DMM 503 |
A. PS Form 3804 (brown), and PS Form 3811 (green)
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What services may be combined with Return receipt for merchandise when all conditions have been met?
DMM 503 |
A. Delivery confirmation, Insurance (for up to $200), Parcel Airlift Service (PAL), and Special handling
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When a mailer does not receive a return receipt when they paid for the service, what form do they fill out at no cost?
DMM 503 |
A. PS Form 3811-A
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when is the only time the delivery confirmation service can be requested?
DMM 503 |
A. can only be requested at time of mailing.
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what does the delivery confirmation service provide to the mailer when requested?
DMM 503 |
A. provides the sender with date and time of delivery or delivery attempt.
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What services can Delivery confirmation be combined with?
DMM 503 |
A. Collect on delivery (COD), Insured mail, registered mail, Restricted delivery(if purchased w/ insurance over $200, COD or registered), Return receipt(if purchased w/ insurance over $200, COD or registered), return receipt for merchandise, and special handling
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What forms are used for delivery confirmation?
DMM 503 |
A. PS Form 152 (only with retail option), or PS Label 314(available for those who mail via electronic) Both forms are available at no charge to the mailers.
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What information does the SIgnature Confirmation provide?
DMM 503 |
A. provides the date and time of either delivery or delivery attempt, and recipient's signature is maintained by the USPS and is available via fax or mail upon request
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What forms are used for Signature Comfirmation?
DMM 503 |
A. PS Form 153 (only with retail option), or PS Label 315(available for those who mail via electronic) Both forms are available at no charge to the mailers.
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What is the Collect on Delivery(COD) service?
DMM 503 |
A. the mailer does not pay the postage, whereas the recipient pays for the cost and postage upon receipt of the item.
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What are the authorized methods of payment for COD?
DMM 503 |
A. cash or personal check
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True or False: COD is an eligle service to/from APOs and FPOs.
DMM 503 |
A. False. any articles sent to/from an APO/FPO address is ineligible for COD, it also includes official mail and shipments to Armed forces Agencies.
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What form is used for COD?
DMM 503 |
A. PS Form 3816
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What kind of material is it mandatory to send with Special Handling?
DMM 503 |
A. it is mandatory for items that require extra care in handling, transportation, and delivery.
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What is the maximun amount that a single money order can be made out for?
DMM 503 |
A. $1000
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What form does a customer have to fill out when they purchase money orders over the amount of $3000 in one day in one or more post office visits?
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A. PS Form 8105-A
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when presenting a money order for payment, what is required of the customer?
DMM 503 |
A. customer must sign in the presence of the USPS employee and provide suitable identification.
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