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7 Cards in this Set

  • Front
  • Back
Cultural Competence

The ability to have awareness of one's own culture & know how to interact effectively with people of different cultures
Features of many Native American & Alaskan Native Clients

1. GREAT RESPECT FOR ELDERS b/c they hand down traditions




2. SPIRITUAL HEALERS ARE TRADITIONAL LEADERS (i.e. medicine man/shaman)




3. VALUE LISTENING and comfortable with silence.




4. High community SUICIDE & ALCOHOLISM




5. AVOID EYE CONTACT as a sign of RESPECT

Features of many Latino/Hispanic clients

1. Mostly ROMAN CATHOLIC & EXTENDED FAMILY SYSTEM




2. Demonstrates shame when seeking mental health assistance




3. High emotionality when confronted with crisis

Features of many Asian/Pacific Islander clients


1. Obligation to PARENTS & RESPECT TO ELDERS


2. ELDERS are family decision makers


3. Resolve conflicts WITHIN THE FAMILY


4. Low emotional expressiveness


5. Use alternative healing methods ex: coining, acupuncture, cupping, & herbal remedies

When working with many Elderly clients...


1. Remain PATIENT & RESPECTFUL--do not use an aggressive approach. Allow talking.




2. Address client with Mr. or Mrs. as a sign of respect, especially if you are a younger social worker




3. FREQUENT APPOINTMENTS might be needed during the beginning of treatment--home visits




4. Respect capacity for self-determination if client is mentally alert




5. If client has medical issues, assess their abilities--R/O MEDICAL FIRST before decision-making.

When working with many LGBTQ clients

1. Be AWARE that FIRST the client may have CONCERNS ABOUT YOUR VALUES




2. Support client in understanding their own sexual orientation prior to sharing/opening up with family & friends




3. COMING OUT to friends and family is stressful

When working with clients with disabilities


1. Explore your client's NEED FOR SPECIAL ACCOMMODATIONS FIRST.




2. Respect self-determination if mentally stable




3. DO NOT CHALLENGE CLIENTS who have a very low level of function