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8 Cards in this Set

  • Front
  • Back
What are the two control techniques used by direct marketers?
Testing
Budgeting
In Direct Marketing, what is being tested?
Testing a campaign against a control campaign, and measurment (on a small scale) of the performance of individual campaign elements in order to maximize returns on rolled out full marketing campaigns
What are the four biggest reasons to test dm campaigns?
Minimize financial risks

Not subjecting all existing customers to a campaign that has not been tested

Stimulate creativity - beat the control

Understand the customer better
What are the important variables in testing?
Target Audience

Offer/Creative

Media
L=k*SQR(R/100-R))/N

This formula relates sample size to uncertainty. What do the different symbols stand for?
L=limits to error
K=Confidence Level
R=Response % obtained from test
N=Sample Size
What is the formula for sample size?
N=((R(100-R))*k^2/L^2
What are the necessary tasks in testing and budgeting?
Decide what to test? (which lists, what media, etc)

Determine total test budget

Determine the number of responses required to achieve target

Determine the estimated target response rates

Decide which tests to implement

Determine ROI for each test

Roll out the test with highest ROI
What are some typical media types or lists that DM'ers test?
Direct Mail to existing customers

Direct Mail using lifestyle lists

Direct Mail using Mail order lists

Telemarketing to existing customers

Magazines

DR TV

DR Radio