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18 Cards in this Set
- Front
- Back
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Administration Department |
1. know everything 2. link management 3. realize goals 4. ensure efficient performance 5. travel management 6. mailing and communication 7. filing, archiving |
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Legal Department |
1. compliance 2. contract design 3. legal advice 4. insurance ( liability) 5. patent and copyright management |
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Marketing Department |
1. market segmentation 2. market research 3. advertising 4. public relations 5. branding |
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Production |
1. manufacture goods 2. maintenance 3. use and test machines and tools 4. packaging |
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Purchasing Department |
1. find suppliers 2. order material 3. ask for quotations 4. order material 5. tenders |
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Sales Department |
1. establish customer contact, 2. first customer contact -> build customer relationship, 3. take orders 4. distribution policy 5. contract management |
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Accounting, Finance and Controlling |
1. invoice-invoice related subjects 2. payroll accounting 3. budgeting 4. balance sheet 5. annual financial statement |
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Facility Management |
1. cleaning 2. repairs 3. sanitation 4. security |
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Logistics |
1. picking goods 2. packaging 3. recycling 4. loading 5. warehousing |
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Customer Service |
1. warranties, guarantees 2. complaint management 4. spare parts 5. fix broken products 6. reimbursements refunds |
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IT |
1. programming software 2. create websites 3. administration of the websites |
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Research and Development |
1. research and create new products 2. improve existing products |
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board of directors |
1. appoint and dismiss CEO 2. approve investments 3. set management goals |
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CEO |
1. create and implement vision and direction STRATEGY GUIDE LEAD |
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Quality Management |
1. control processes 2. quality assurance 3. eliminate flaws |
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Human Resources / Personnel Department |
1. recruiting of employees 2. payroll 3. staff development |
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Environment Heal Safety |
1. waste management 2. industrial safety 3. realize healthy work stations |
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Feelgood Manager |
1. motivate employees 2. well- beeing staff 3. inverviews 4. wishes |
