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59 Cards in this Set

  • Front
  • Back
(pg 22) multiple choice -M/C

In Bennett’s Model.. which two are not consider” Denial of differences” (remember key word association and triggers)

Not distinguishing among Asian groups

Operating outside of all cultural frames of reference

Not realizing that asking people from Chicago about the mafia is a stereotype

Having no recognition of differences of others

Understanding verbal and nonverbal behaviors across cultures
Understanding verbal and nonverbal behaviors across cultures

Operating outside of all cultural frames of reference
(pg21)

Which are not stages of Bennett’s developmental model of intercultural sensitivity?

1) Denial of differences
2) Exposure of/to differences
3) Minimization of differences
4) Sharing of differences
5) Adaptation to differences
6) Integration of differences
Exposure of/to differences

Sharing of differences
(pg19)
Which is NOT a secondary dimension of diversity:

First Language, Gender, Education, Family status, work experience, ethnicity,

_______ and _______
Gender and Ethnicity
(pg 21)

Referencing Bennett's developmental model of intercultural sensitivity, which are NOT elements of the Ethnocentric Stage are?

1) Denial of differences
2) Defense against differences
3) Acceptance of differences
4) Minimization of differences
5) Integration of differences
Acceptance of differences and Integration of differences
(pg 77)

Which power is based on a leaders personal traits, is intangible but characteristic of most leaders, commands awe and respect.

A) Expert Power
B) Reverent Power
C) Information Power
B) Reverent Power
(pg 77)

Which power is based on the knowledge, talent and skill of a leader?

A) Expert Power
B) Reverent Power
C) Information Power
A) Expert Power
(pg 77) Remember key word triggers

Which power is “Based on the ability of the leader to give out [information] that is necessary to the normal functioning of the organization or individual followers” ?

A) Expert Power
B) Reverent Power
C) Information Power
C) [Information] Power
(pg 95) Multiple choice: Elements of WMC

Which are not considered elements of the white male club?

Power element
Discrimination element
Culture element
Institution element
Prejudice element
Resources element
Discrimination element

Prejudice element
(pg 110)

Which terms are not considered original racial categories?

1. Caucasoid
2. American Indian
3. Mongoloid
4. Negroid
5. Malayan
6. Global community
Malayan

American Indian

Global community
(pg 112)

which terms are of the three levels of racism?

Individual racism

Pragmatic racism

institutional (systematic) racism

cultural racism

intangible racism

insular racism
Individual racism

institutional (systematic) racism

cultural racism
(pg 112)

Which are NOT levels of racism?

Individual racism
overt racism
institutional (systematic) racism
cultural racism
unconscious
overt racism

unconscious racism
(pg 113)
When the test relates to intentional and unintentional racism, look for the examples to refer to acts done with forethought, or having been planned, or on purpose *versus* ideas that reference “lack of understanding” or “awareness”
read on...
(pg 95) Elements of the White
Male Club

Which are not considered elements of the white male club?

Power element
Discrimination element
Culture element
Institution element
Prejudice element
Resources element
Discrimination element

Prejudice element
(pg 93)

Of the TYPES of privilege below, which three can be both earned and unearned?

1) Economic privilege (class)
2) Power / political privilege
3) Gender privilege (male)
4) Religious privilege gender privilege
5) Racial/ethnic privilege (white privilege)
6) Sexual orientation privilege (heterosexual)
Economic privilege (class)

Power/political privilege

Religious privilege
(pg 93)

Of the TYPES of privilege below, which three are considered to be unearned?

1) Economic privilege (class)
2) Power / political privilege
3) Gender privilege (male)
4) Religious privilege gender privilege
5) Racial/ethnic privilege (white privilege)
6) Sexual orientation privilege (heterosexual)
Sexual orientation privilege

Gender privilege (male)

Racial/ethnic privilege (white privilege)
(pg 93)

Regarding the TYPES of privilege, which three are unearned?

Economic and Power / political

Gender and Religious

Racial/ethnic and Sexual orientation

Gender and political

Racial/ethnic and Gender
Economic and Power / political

Gender and Religious

Racial/ethnic and Gender
(pg 95) Elements of WMC

What are NOT elements of the white male club?

1) Power element
2) Elective element
3) Institution element
4) Resources element
5) Transitional element
Elective element

Transitional element
(pg 95) Elements of WMC

Which are NOT considered elements of the white male club?

Power element
Discrimination element
Culture element
Institution element
Prejudice element
Resources element
Discrimination element

Prejudice element
(pg21)
REVIEW...

What are the six stages of Bennett’s developmental model of intercultural sensitivity?
1) Denial of differences
2) Defense against differences
3) Minimization of differences
4) Acceptance of differences
5) Adaptation to differences
6) Integration of differences
(pg19)

Which is NOT a secondary dimension of diversity:

First Language, Gender, Education, Family status, work experience, ethnicity?

_______ and _______
Gender

Ethnicity
(1300 - pg26) Text study:

Which below are the are three factors of personal diversity awareness?

1) Knowledge (head)
2) Substantive (policy)
3) Analytical (research)
4) Behavior (hand)
3) Feelings (Heart)
Knowledge (head)

Behavior (hand)

Feelings (Heart)
(pg 22)

In Bennett’s Model.. which two are not consider” Denial of differences” (remember key word association and triggers)

Not distinguishing among Asian groups

Operating outside of all cultural frames of reference

Not realizing that asking people from Chicago about the mafia is a stereotype

Having no recognition of differences of others

Proper understanding verbal and nonverbal behaviors across cultures
Operating outside of all cultural frames of reference

Proper understanding verbal and nonverbal behaviors across cultures
(pg49)

When you “take the floor” at a conference to deliver a speech, without warning or notice, this is what kind of speech?

1. Formal speech
2. Impromptu speech
3. Briefing
4.Teaching lecture
5.Guided discussions
Impromptu speech
(pg49)

This type of briefing informs with facts only with no recommendations

1. Formal speech
2. Impromptu speech
3. Informational briefing
4.Teaching lecture
5.Guided discussions
6.Briefing
Informational briefing
(pg 49)

The lecture type designed to teach students about a particular subject is?

1. Formal speech
2. Impromptu speech
3. Informational briefing
4. Teaching lecture
5. Guided discussions
6.Briefing
Teaching lecture
(pg32)

Which type of speech has prescribed formats with time limits and are fully coordinated and staffed?

1. Formal speech
2. Impromptu speech
3. Briefing
4.Teaching lecture
5.Guided discussions
6. Informational briefing
Formal speech
(pg32) REVIEW

What are the four types of public speaking?
1. Formal speech
2. Briefing
3. Teaching lecture
4. Guided discussions
(pg33)
Which are the four types of briefing? (remember key words)

1. Impromptu brief, Informational brief

2. Advocacy brief, Decision brief.

3. Guided discussion, Formal speech

4. Impromptu speech, Teaching lecture
Impromptu brief, Informational brief

Advocacy brief, Decision brief.
(pg33)

This type of brief is used to explain a new policy or procedure.

1. Impromptu brief
2. Informational brief
3. Advocacy brief
4. Decision brief
Advocacy brief
(pg33)

This type of brief is used when the commander is needed to make a decision at the end of the brief.

1. Impromptu brief
2. Guided discussion
3. Advocacy brief
4. Decision brief
5. Formal speech
Decision brief
(pg33)

This type of brief only deals with facts with no place for recommendations.

1. Impromptu brief
2. Guided discussion
3. Information brief
4. Decision brief
5. Formal speech
6. Advocacy brief
Information brief
(pg33)

This type of brief is used to persuade or support solutions that lead the audience to acceptance.

1. Impromptu brief
2. Guided discussion
3. Informal speech/brief
4. Decision brief
5. Formal speech
6. Advocacy brief
Advocacy brief
(pg33)

This type of brief will have the following characteristics:

A) States the problem
B) Gives the background
C) Has several courses of action
D) Asks for a decision

1. Formal speech
2. Guided discussion
3. Informal speech/brief
4. Decision brief
5. Impromptu brief
6. Advocacy brief
Decision brief
(pg32)

In this list, which type of public speaking is concise and factual, whose purpose is to inform listeners about a mission, operation, or concept.


a) Formal Speech
b) Briefings
c) Guided discussions
d) Teaching lecture
Briefings
(pg32)

Of this list, which type of public speaking is designed to teach or instruct students about a given subject and may be formal or informal, allowing for interacting between the instructor and the audience?

a) Formal Speech
b) Briefings
c) Guided discussions
d) Teaching lecture
Teaching lecture
(pg76)

What are the three bases of informal power?

1. Situational power
2. Expert power
3. Reverent power
4. Relative power
5. Information power
Information power

Expert power

Reverent power
(pg76)

Which are NOT bases of formal power?

1. Reward power
2. Coercive power
3. Reverent power
4. Legitimate power
5. Expert power
Expert power

Reverent power
(pg 75)

Which is the power type held by a person or group in society, typically by a leader of state, but also is related to the amount of societal influence they can wield.

1. Political power
2. Physical power
3. Social power
4. Illegitimate power
5. Apparent power
Political power
(pg 75)

Which power type usually defines the ability to impose one’s will on others, even if those others resist in some way?

1. Political power
2. Illegitimate power
3. Psychological power
4. Physical power
5. Social power
6. Apparent power
7. Reward power
Social power
(pg 75)

Which power type is held by a person or a group in society whose power is held by a head of state, or whose power is related to the amount of societal influence they can wield?

1. Reverent power
2. Illegitimate power
3. Psychological power
4. Political power
5. Social power
6. Reward power
7. Apparent power
Political power
(pg 75)

The power type defined as “the energy or motive force by which a physical system or machine is operated…

1. Expert power
2. Reverent power
3. Psychological power
4. Political power
5. Physical power
6. Legitimate power
7. Apparent power
Physical power
(pg 75)

Which power type is conferred on a person, not necessarily earned, is a function of position and not necessarily ability; is given to a person that holds a certain position in the organization and is supported by the organization, may include the ability to reward or punish.


1. Expert power
2. Reverent power
3. Formal power
4. Political power
5. Physical power
6. Informal power
7. Apparent power
Formal power
(pg 76)

Which power “comes from forms of leverage, must be earned and maintained, cannot be conferred"?

1. Expert power
2. Reverent power
3. Formal power
4. Political power
5. Physical power
6.
(pg 76)

Which power “comes from forms of leverage, must be earned and maintained, cannot be conferred?

1. Expert power
2. Reverent power
3. Formal power
4. Political power
5. Physical power
6. Informal power
7. Apparent power
Informal power
(pg 76)

Which power “is chiefly a function of ability, personality, or association; may be based on knowledge or skills; may be based on trust developed through friendship; may be based on an association with a group or another person perceived to have power”?

1. Apparent power
2. Expert power
3. Reverent power
4. Informal power
5. Political power
6. Physical power
7. Formal power
Informal power
(pg 76)

Which BASE OF formal POWER is “based on the leader’s ability to give recognition, promotions, money, or goods to follow”?

1. REWARD power
2. COERCIVE power
3. LEGITIMATE power
4. PHYSICAL power
reward power

(pg 76)
(pg 76)

Which BASE OF formal POWER is “Based on real or imagined force, fear of being hurt, poorly treated, or dismissed, allows the wielders to rule over the fearful”?

1. REWARD power
2. COERCIVE power
3. LEGITIMATE power
4. PHYSICAL power
coercive power

(pg 76)
(pg 76)

Which BASE OF formal POWER based on “The office or title of the leader, usually the higher the status, the more compliance one is able to get in an organization and be assured that their orders will be acted upon, a person’s ability to influence others by being in a more powerful place”

1. FORMAL power
2. APPARENT power
3. COERCIVE power
4. LEGITIMATE power
5. PHYSICAL power
Legitimate power
(pg 78)

What are the three levels of prejudice?

1. FORMAL, APPARENT, COERCIVE

2. COGNITIVE, EMOTIONAL, ACTION-ORIENTED

3. LEGITIMATE, PHYSICAL, INFORMAL

4. REVERENT, APPARENT, DECISIVE
COGNITIVE, EMOTIONAL, ACTION-ORIENTED
(pg 78)

What are the levels of Allports Levels of Intensity for Acting Out Prejudice? of Prejudice?

1. FORMAL, APPARENT, COERCIVE, COGNITIVE, EMOTIONAL,

2. ACTION-ORIENTED, LEGITIMATE, PHYSICAL, INFORMAL

3. ANTILOCUTION, AVOIDANCE, DISCRIMINATION, PHYSICAL ATTACK, EXTERMINATION

4. REVERENT, APPARENT, DECISIVE, INFORMAL, RELATIONAL
ANTILOCUTION, AVOIDANCE, DISCRIMINATION, PHYSICAL ATTACK, EXTERMINATION
(pg 78)

What LEVEL of Allports Levels of Intensity for Acting Out Prejudice includes ethnoviolence against a person or property, or sexual assault?

a. Antilocution
b. Avoidance
c. Discrimination
d. Physical attack
e. Extermination
Physical attack
(pg 78)

What LEVEL of Allports Levels of Intensity for Acting Out Prejudice includes ethnophaulisms such as jokes, insults, and abuse?

a. Antilocution
b. Avoidance
c. Discrimination
d. Physical attack
e. Extermination
Antilocution
(pg 78)

What LEVEL of Allports Levels of Intensity for Acting Out Prejudice includes “violence against a [whole group] or individuals as part of a group”

(remember key word association)

a. Antilocution
b. Avoidance
c. Discrimination
d. Physical attack
e. Extermination
Extermination
(pg 78)

Which LEVEL of Allports Levels of Intensity for Acting Out Prejudice includes redlining, mortgage discrimination, housing discrimination, employment discrimination?

(remember key word association)

a. Antilocution
b. Avoidance
c. Discrimination
d. Physical attack
e. Extermination
Discrimination
(pg 79) Key word or phrase association for multiple choice questions:

DISCRIMINATION =
>differential or unequal treatment
>disadvantaged
>treated unfairly
>distinction made on grounds of…
>harmful actions toward others…
Move On!
(pg 79)

Which is NOT one of the four TYPES of discrimination as defined by Feagin & Feagin?

a. Isolate
b. Small-group
c. Direct institutionalized
d. Decentralized
e. Direct institutionalized
f. Insular
Decentralized

Insular
(pg 79)

Which Feagin type of discrimination is characterized by “harmful action taken intentionally by a member of a dominant racial or ethnic group against members of a subordinate group, without the support of other members of the dominant group in the immediate social or community context”

a. Isolate
b. Small-group
c. Direct institutionalized
d. Decentralized
e.Direct institutionalized
f. Insular
Isolate
(pg 79)

Which Feagin type of discrimination is characterized by “harmful action taken intentionally by a [small number] of dominant group individuals acting in concert against members….”

a. Isolate
b. Small-group
c. Direct institutionalized
d. Decentralized
e. Direct institutionalized
f. Insular
Small-group
(pg 79)

If the test has questions related to the Feagin types of discrimination, they will be difficult to pose without the reference to key words by definition...

So...for questions related to DIRECT institutionalized discrimination (Feagin type) – just recall the key and trigger words or phrases as follows:

1. Organizationally prescribed
2. Community prescribed
3. Non-sporadic
4. Carried out routinely
proceed...
(pg 80)

If the test has questions related to the Feagin types of discrimination, they will be difficult to pose without the reference to key words by definition...

So...for questions related to DIRECT institutionalized discrimination (Feagin type) – just recall the key and trigger words or phrases as follows:

1. Dominant group
2. Even though
3. No intent to harm
next!