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8 Cards in this Set
- Front
- Back
List Deming's 14 Points
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1. Create a purpose. Management Commitment
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2. Philosophy
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3. Inspection
understand inspection |
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4. End 'price tag' decisions
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5. Improve Constantly
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6. Institute Training
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7. Institute Leadership
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8. Drive out Fear
Create Trust and climate for innovation |
9. Optimize Teams
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10. Eliminate Exoneration
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11. Eliminate Quotas
MBO management by objective Numerical quotas |
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12. Remove Barriers, create pride in workmanship
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13. Encourage education and self-improvement
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14. Take Action
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purposefully inspect price tags constantly.
IT IL Drive Fear Teams exaggerate quotas, pride in self action |