Dealing With Problem People

Front 1

To drive someone nuts

Back 1

to annoy, bother, or anger someone; “Frank is reallydriving me nuts with his constant(ثابت) complaining.”

Front 2

To get along with someone

Back 2

to have a good relationship with someone; “Manypeople don’t like Ian, but I really get along with him well.”

Front 3

Thorn in your side

Back 3

something that constantly bothers you(Thorn=خار-شوک); “The problems with thewarehouse staff are a real thorn in my side, and I’d like to see the situationresolved.”

Front 4

To dread

Back 4

to feel worried, stressed, or afraid of something that is going to happen;“Many older office workers dread having to learn a new computer program.”

Front 5

On a continual basis

Back 5

continually, or repeatedly over a long time; “Unless weinnovate(نوآوری کردن،بدعت گذاردن) on a continual basis, we will be left behind by younger and smarter techcompanies.”

Front 6

To fester

Back 6

if a problem or feeling festers, it becomes worse and worse becausenobody deals with it; “I let my unhappiness at work fester, and one day I justcouldn’t take it anymore and quit.”

Front 7

Proactive

Back 7

taking action to solve or prevent problems rather than waiting or justresponding to what happens; “Cultural sensitivity training should be part of aproactive approach rather than a punishment for ignorant employees.”

Front 8

Tip

Back 8

a piece of advice; “Our tech support group send out daily tips over Twitter.”

Front 9

To take something up with someone(to take up something with someone)

Back 9

to talk about an issue with someone; “TheCEO took up some of the recent financial troubles with the CFO at the companyretreat(عقب نشینی،انزوا).”

Front 10

To whine

Back 10

to complain, especially in an annoying or immature(نابالغانه،آماتوری) manner; “Everybodyin our office hates hearing Bev whine about coming to work every Mondaymorning.”

Front 11

To confront someone

Back 11

to talk with someone directly, especially about a problem;“When Susan confronted Geoff about the missing money, he quickly confessed(اعتراف) tohaving borrowed from the till.”(confront=روبه رو شدن با)

Front 12

Easier said than done

Back 12

we say that something is “easier said than done” when itseems like a good idea but is actually quite difficult to do; “Asking for a raise orpromotion is easier said than done, even when you believe you really deserve(سزاوار،شایسته) it.”

Front 13

To open up

Back 13

to speak freely and honestly; “When asked about his recent salesrecord, Tom opened up about his problems at home.”

Front 14

To value

Back 14

to believe that something is important; “Tech companies that value fun and ingenuity(نبوغ) attract many of the brightest computer science grads.”

Front 15

To go a long way toward

Back 15

to help significantly(به طور قابل ملاحظه) to achieve a purpose; “Something assimple as sending a Christmas card can go a long way toward cementing(چسباندن،پیوستن،حفاری) arelationship with a new client.”

Front 16

Insecure

Back 16

not confident in one’s own abilities or a situation; “Mary is a pretty goodworker, but she’s so insecure that it’s impossible to have a conversation withoutoffending(cause to feel upset or annoyed) her.”

Front 17

To cross the line

Back 17

to be inappropriate or beyond acceptable limits; “Sure, we canjoke around(telling a joke)at staff luncheons(formal (word for) lunch), but imitating(take or follow as a model-تقلید-کپی) people’s speech and manner iscrossing the line.”

Front 18

To bug someone

Back 18

to bother someone; “Companies should be careful not to bugcustomers too much in popular social media outlet(روزنه،مجرا)s.”

Front 19

Defensive

Back 19

if you are “defensive(حالت تدافعی),” you show that you are upset when you feel youare being criticized; “I only wanted to point out a spelling mistake on the website,but the designer got really defensive.”

Front 20

point out

Back 20

direct someone's gaze(look steadily(continuesly) and intently(with earnest(جدی) and eager(مشتاق) attention), especially in admiration, surprise, or thought -خیره نگاه کردن )or attention towards, especially by extending one's finger

Front 21

To keep your head

Back 21

to remain calm; “A good leader should be able to keep his headeven in very stressful situations.”

Front 22

To escalate

Back 22

to raise in importance(اهمیت) or seriousness(جدیت); “When the angry customer keptcalling back, I decided to escalate the situation and involve my supervisor.”