Reading...
Play button
Play button
Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
18 Cards in this Set
- Front
- Back
|
Bargaining by persuasion rather than argument.
|
Negotiation
|
|
|
A crash or struggle.
|
Conflict
|
|
|
To encourge group performance.
|
Facilitate
|
|
|
Third party to solve disputes.
|
Aribitrator
|
|
|
Pulling away from a volatile situation.
|
Withdrawl
|
|
|
Sending and receving messages and being understood
|
Communication
|
|
|
Statement or situation in which the word fall.
|
Context
|
|
|
Check for accuracy.
|
Monitor
|
|
|
The words you understand when you read them or hear them spoken.
|
Recgonition Vocab
|
|
|
A reaction or response to what is said.
|
Feedback
|
|
|
An informal communication.
|
Memorandum
|
|
|
A written document sent outside an organization.
|
Business letter
|
|
|
The words you use in your speech or writing.
|
Active Vocab
|
|
|
Repeating the speakers ideas or thoughts in your own head.
|
Parahrasing
|
|
|
An aggrement in which each side gives up some of its demands.
|
Compromise
|
|
|
A change in tone or pitch.
|
Inflection
|
|
|
Ability to understand another persons feelings and motives.
|
Empathy
|
|
|
Facial expressions and body posturing.
|
Non-Verbal Communication
|
