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18 Cards in this Set

  • Front
  • Back
Bargaining by persuasion rather than argument.
Negotiation
A crash or struggle.
Conflict
To encourge group performance.
Facilitate
Third party to solve disputes.
Aribitrator
Pulling away from a volatile situation.
Withdrawl
Sending and receving messages and being understood
Communication
Statement or situation in which the word fall.
Context
Check for accuracy.
Monitor
The words you understand when you read them or hear them spoken.
Recgonition Vocab
A reaction or response to what is said.
Feedback
An informal communication.
Memorandum
A written document sent outside an organization.
Business letter
The words you use in your speech or writing.
Active Vocab
Repeating the speakers ideas or thoughts in your own head.
Parahrasing
An aggrement in which each side gives up some of its demands.
Compromise
A change in tone or pitch.
Inflection
Ability to understand another persons feelings and motives.
Empathy
Facial expressions and body posturing.
Non-Verbal Communication