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13 Cards in this Set
- Front
- Back
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check for accuracy
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monitor
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an agreement on which each side gives up some of its demands
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compromise
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words you use in your speech
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active vocabulary
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a change in tone or pitch
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inflection
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third party to solve disputes
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arbitrator
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to encourage group performance
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facilitate
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a reaction or response to what is said
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feedback
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the statement or situation in which a work is used
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context
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a clash or struggle
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conflict
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sending and receiving messages and understanding and being
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communication
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a written document sent outside an organization
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buisness letter
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understanding another's feelings and motives
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empathy
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an informal communication
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memorandum
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