Dale Carnegie Htwf

Front 1

Fundamental Techniques in Handling People

Back 1

1. Don't criticize, condemn, or complain.
2. Give honest and sincere appreciation.
3. Arouse in the other person an eager want.

Front 2

Six Ways to Make People Like You

Back 2

1. Become genuinely interested in other people.
2. Smile.
3. Remember that a person's name is to that person the sweetest and most important sound in any language.
4. Be a good listener. Encourage others to talk about themselves.
5. Talk in terms of the other person's interest.
6. Make the other person feel important - and do it sincerely.

Front 3

Twelve Ways to Win People to Your Way of Thinking: 1st Four

Back 3

-The only way to get the best of an argument is to avoid it.
-Show respect for the other person's opinions. Never say "You're Wrong."
-If you're wrong, admit it quickly and emphatically.
-Begin in a friendly way.

Front 4

Twelve Ways to Win People to Your Way of Thinking: 2nd Four

Back 4

-Start with questions that get the other person saying "yes, yes!" immediately.
-Let the other person do a great deal of the talking.
-Let the other person feel the idea is his or hers.
-Try honestly to see things from the other person's point of view.

Front 5

Twelve Ways to Win People to Your Way of Thinking: 3rd Four

Back 5

-Be sympathetic with the other person's ideas and desires.
-Appeal to the nobler motives.
-Dramatize your ideas.
-Throw down a challenge.

Front 6

Be a Leader: How to Change People Without Giving Offense or Arousing Resentment: 1st 5 of 9

Back 6

-Begin with praise and honest appreciation.
-Call attention to people's mistakes indirectly.
-Talk about your own mistakes before criticizing the other person.
-Ask questions instead of giving direct orders.
-Let the other person save face.

Front 7

Be a Leader: How to Change People Without Giving Offense or Arousing Resentment: last 4 of 9

Back 7

-Praise every improvement.
-Give the other person a fine reputation to live up to.
-Use encouragement. Make the fault seem easy to correct.
-Make the other person happy about doing what you suggest.

Front 8

Seven Rules For Making Your Home Life Happier

Back 8

1. Don't nag.
2. Don't try to make your partner over.
3. Don't criticize.
4. Give honest appreciation.
5. Pay little attentions.
6. Be courteous.
7. Read a good book on the sexual side of marriage.

Front 9

what is the most important principle?

Back 9

Always make the other person feel important.

Front 10

what is a core idea in Dale Carnegie's books?

Back 10

That it is possible to change other people's behavior by changing one's reaction to them.