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9 Cards in this Set

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  • Back
Quality Control (QC)
The process by which product quality is compared with applicable standards, and the action taken when nonconformance is detected. Its focus is defect detection and removal. This is a line function; that is, the performance of these tasks is the responsibility of the people working within the process.
Quality Function Deployment (QFD)
A systematic matrix method used to translate customer wants or needs into product or service characteristics that will have a significant positive impact on meeting customer demands.
Quality Improvement
To change a production process so that the rate at which defective products (defects) are produced is reduced. Some process changes may require the product to be changed.
Recovery Test
Evaluates the contingency features built into the application for handling interruptions and for returning to specific points in the application processing cycle, including checkpoints, backups, restores, and restarts. This test also assures that disaster recovery is possible.
Regression Testing
Testing of a previously verified program or application following program modification for extension or correction to ensure no new defects have been introduced.
A formal statement of:
1. An attribute to be possessed by the product or a function to be performed by the product
2. The performance standard for the attribute or function; and/or
3. The measuring process to be used in verifying that the standard has been met.
Risk Matrix
Shows the controls within application systems used to reduce the identified risk, and in what segment of the application those risks exist. One dimension of the matrix is the risk, the second dimension is the segment of the application system, and within the matrix at the intersections are the controls. For example, if a risk is “incorrect input” and the systems segment is “data entry,” then the intersection within the matrix would show the controls designed to reduce the risk of incorrect input during the data entry segment of the application system.
Run Chart
A graph of data points in chronological order used to illustrate trends or cycles of the characteristic being measured to suggest an assignable cause rather than random variation.
Scatter Plot Diagram
A graph designed to show whether there is a relationship between two changing variables.