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60 Cards in this Set

  • Front
  • Back
regulation
Rules issued by administrative agencies that have the force of law.
standard
A uniform method of defining basic parameters for processes, products, services and measurements
regulatory standards
A comparison benchmark that is mandated by a governing agency. Noncompliance with regulatory standards may lead to citations and legal penalties.
voluntary standards
Guidelines or recommendations for best practices to provide better patient care. Industry, nonprofit organizations, trade associations and others develop these.
statute
A written law adopted by a legislative body that governs a city, county, state or country.
medwatch
A safety information and adverse event reporting system that serves healthcare professionals and the public by reporting serious problems suspected to be associated with the drugs and medical devices they prescribe, dispense or use.
hemodialyzers
A machine the uses dialysis to remove impuritie sand waste products from the bloodstreams before returning the blood to the patient’s body.
prions
Is an infectious agent composed entirely of protein material, called PrP (short for prion protein), that can fold in multiple , structurally distinct ways, at least one of which is transmissible to other prion proteins, leading to disease that is similar to viral infection.
greenhouse gasses
Any of the gases that absorb solar radiation are responsible for the greenhouse effect, including carbon dioxide, methane, ozone and fluorocarbons.
AAMI
A nonprofit voluntary consensus organization whose membership is comprised of healthcare technology professionals, many of whom sit on one or more technical committees and working groups.
AAMI standard
Voluntary guidelines representing a consensus of AAMI members that are intended for use by healthcare facilities and manufactures to help ensure that medical instrumentation is safe for patient use.
medicare
A federal medical insurance program that primarily serves those over 65 years of age (regardless of income), and people under the age of 65 with certain disabilities and people of all ages end–stage renal disease.
medicaid
A federal and state assistance program that pays covered medical expenses for low–income individuals. It is run by state and local governments within federal guidelines.
HIPAA
Privacy Rule which provides federal protections for individually identifiable health information held by covered entities and their business associates, and gives patients an array of rights with respect to that information.
technical information reports
Reports developed by experts in the field that contain valuable information needed by the healthcare industry.
best practice
A method or technique that has consistently shown results superior to those achieved by other means.
risk management
The methods used to assess the risks of a specific activity and develop a program to reduce losses from exposure to those risks.
ergonomics
Process of changing work of working conditions to reduce employee stress.
sharps
Cutting instruments, including knives, scalpels,blades, needles and scissors of all types.
hazardous waste
Substances that cannot be disposed of in the facility’s normal trash system.
secondary container
A generic container that is filled from a primary container or filled with a diluted solution. Secondary containers must be clearly labeled with content.
polymerization
A molecular reaction that creates an uncontrolled release of energy.
combustible
A substance that, if ignited, will react with oxygen and burn.
combustible loading
The weight of combustible materials per square foot of area in which those materials are located.
workplace violence
Any act or threat of physical violence, harassment, intimidation or other threatening disruptive behavior that occurs at the work site.
aerosol
A suspension of ultra–microscopic solid or liquid particles in air or gas: a spray.
action level
Level of exposure to a harmful substance or other hazard at which an employer must take required precautions to protect the workers. It is normally one–half the permissible exposure limit (PEL).
short term excursion limit
The maximum concentration of a chemical to which workers may be exposed continuously for up to 15 min. without danger to health or work efficiency and safety.
internal disaster
Situation with the potential to cause harm or injury to Central Service or other employees, patients/visitors , or where the loss of utilities may drastically impact departmental operations.
external disaster
Asituation in which activities external to the facility affects departmental orfacility operations
endemic disease
disease that occurs more or less continuously throughout a community.
work related musculoskeletal disorder
Injury to or disorder of the musculoskeletal system where exposure to workplace risk factors may have contributed to the disorder’s development or aggravated a pre–existing condition.
communication
The process of transmitting information and understanding from one person to another by use of words and non–verbal expressions, such as body language.
human relations
The development and maintenance of effective interpersonal (between people) relationships that enhance teamwork.
jargon
Specialized words or phrases known only by people working in a position.
feedback
A step in communication process that occurs when the listener asks a question, repeats information or otherwise helps the speaker to know if the message has been correctly received.
coaching
Positive reinforcement used to encourage CS techs to follow proper work behaviors, and negative reinforcement to discourage inappropriate work behaviors
attitude
Emotionsthat cause a person to react to people and/or situations in a predetermined way
diversity
The broad range of human characteristics and dimensions that impact the for the employees’ values, opportunities and perceptions of themselves and others at work.
service recovery
The sequence of steps used to address customer complaints and problems in a manner that yields a win–win situation for the customer and the department.
empowerment
Granting authority (power) to employees to make decisions within their areas of responsibility.
subordinate
Employee who is supervised by someone in a higher organizational position.
cross functional team
Group of employees from different departments within the healthcare facility that work together to resolve operating problems.
Minimally Invasive Surgery (MIS)
A Surgical procedure done in a manner that causes little or no trauma or injury to the patient. involve smaller incisions, less bleeding, smaller amounts of anesthesia, less pain and minimal scarring.
Integrated Delivery network (IDN)
A system of healthcare providers and organizations that provides (or arranges to provide) a coordinated range of services to a specific population.
Decontamination
To make safe by removing or reducing contamination by infectious organisms or other harmful substances to an acceptable level.
Personal Protective Equipment (PPE)
A part of standard precautions for all healthcare workers to prevent skin and mucous membrane exposure when in contact with blood or bodily fluids of any patient. Includes fluid resistant protective clothing, disposable gloves, eye protection, face mask, and shoe covers.
Instructions for Use (IFU)
Information provided by a device manufacturer that provide detailed information on how to properly use and process the device.
Case Cart System
An inventory control system for products/equipment typically used in an operating room that involves the use of an enclosed or covered cart generally prepared for one surgical case and not used for general supply replenishment.
Case Cart
A cart prepared for an individual procedure. Usually contains all instruments, supplies and utensils.
Doctor's (Physician's) Preference Card
A document that identifies a physicians needs for a specific medical procedure.
Case Cart Pull Sheet (Pick List)
A list of specific supplies, utensils, and instruments for a specific procedure.
Material Management Department
The healthcare department responsible for researching, ordering, receiving, and managing inventory.
Standard Precautions
Method of using appropriate barriers to reduce the risk of transmission of bloodborne and other pathogens from both recognized and unrecognized sources. Basic level of infection control. ASSUME EVERYTHING IS CONTAMINATED!
Healthcare–Associated Infection (HAI)
An infection that develops in a patient on or after day 3 of admission to a hospital. Referred to as a hospital–acquired or healthcare–associated infection.
Job Description
A human resources tool that identifies the major task performed by individuals in specific positions.
Certification
Association/industry recognition attained by individuals with educational and /or work experience requirements.
Health Insurance Portability and
Accountability Act (HIPAA)
Provides federal protections for individually identifiable health information held by covered entities and their business associates.
Standards (AAMI)
Voluntary guidelines representing a consensus of AAMI members that are intended for use by healthcare facilities and manufacturers to help ensure that medical instrumentation is safe for patient use.
Technical Information Reports (TIRs)
Reports developed by experts in the field that contain valuable information needed by the healthcare industry TIRs may be withdrawn or revised at any time.