Cset Multiple Subjects English 13:written And Oral Communications - Interpersonal Communications And Public Speaking

Front 1

etic information

Back 1

what is said on the surface

Front 2

emic information

Back 2

what is said beneath the surface

Front 3

dyadic communication

Back 3

- two people
- feedback is high
- delivery tailored directly to listener

Front 4

small-group communication

Back 4

- small group
- feedback is moderate
- roles may be assigned
- delivery somewhat tailored to listeners

Front 5

public/mass communication

Back 5

- large group
- feedback is low
- delivery not specific to listeners

Front 6

analytic listening

Back 6

- straightforward hearing and understanding
- questions are for clarification

Front 7

supportive listening

Back 7

- mainly about offering support and encouragement to the speaker
- some clarification questions

Front 8

reflective listening

Back 8

- combines analytic and supportive listening
- may be either supportive or non-supportive, depending on whether or not the listener agrees with the speaker

Front 9

evaluative listening

Back 9

- most critical form of listening
- listener looking for inconsistencies

Front 10

extemporaneous speeches

Back 10

- impromptu, without preparation
- may be either informational or persuasive

Front 11

informational speeches

Back 11

- purpose is to inform
- use same format as formal writing

Front 12

persuasive speeches

Back 12

- purpose is to persuade to action
- message must be tailored to audience
- first, gain attention, then form connection, then build to request for action

Front 13

dramatic interpretations

Back 13

- soliloquies taken from dramatic plays
- delivery carries the speech

Front 14

inductive reasoning

Back 14

present facts and ask audience to deduce the point

Front 15

deductive reasoning

Back 15

present the point and then facts that support it

Front 16

stages of preparing a speech

Back 16

- brainstorming
- drafting (with outlines)
- editing
- revising
- presenting

Front 17

key considerations while delivering a speech

Back 17

- volume (variations can emphasize and distinguish main points)
- rate (variations increase drama)
- tone (important to select an appropriate tone for topic and audience)

Front 18

proxemics

Back 18

distance between speaker and audience

Front 19

key problems with speeches

Back 19

- cliches
- begging the question (assuming facts without first establishing them)
- nonsequitors
- overgeneralizing
- linking cause and effect in a nonsensical way