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25 Cards in this Set
- Front
- Back
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Name the Access Server & Universal Gateways Models
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AS5350, AS5400 & AS5850
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Access Server & Universal Gateways
Explain the evolution of the product as Dial Access Servers to full ASAP, Data or Voice. I usually mention some applications, such as being a long distance phone provider using VoIP in your core. |
p 52
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Unified Communications
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Separate Networks
Converged Networks Easier to maintain and manage Scalable when adding new users Upgradeable to new applications VOIP vs IP Telephony Quality of Service (QoS) |
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Converged Communication explain The Way Things Were Separate Networks
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Phones connected to PBX connected to phone service carries
separate network for computers |
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Benefits of Converged Network
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Easier to maintain and manage
Scalable when adding new users Upgradeable to new applications |
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IP Telephony Definition
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IP Telephony Definition:
IP telephony uses IP addressing to enable two-way transmission of voice traffic over a packet-switched Transmission Control Protocol/Internet Protocol (TCP/IP) network. |
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Components of Unified Communications
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IP telephony
UC Applications Contact Center Communication Infrastructure Products Management Tools |
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IP Telephony Components
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Infrastructure
Includes voice gateways, switches, routers Relies on switched network Call Management Includes hardware and software that provides standard telephone call processing services Voice Applications Includes network-based software elements that enable advanced IP telephone functions Clients Includes IP telephones that serve as end-user devices for the network |
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IP Telephony **Infrastructure**
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Media Convergence Servers (MCS)
Switches – Catalyst 3700 and 6500 Routers, switches and voice gateways. These are the components of Infrastructure. Explain what each does and how it fits. Inline Power (POE) Quality of Service- ensures that voice packets are given priority throughout the network so that conversations arrive intact. Cisco Voice Gateways – Cisco Routers 2800, 3800 Interface with PSTN via Analog or Digital FXO T1/ PRI Connect Analog Devices to IP Network VG248, VG224- FXS ports ATA-186, ATA-188- FXS port |
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Call Processing Signaling and Connection Services
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Unified Communications Manager
Runs on a Cisco MCS server Windows2000/2003 Ability to create clusters for Redundancy Survivable Remote Site Telephony (SRST) Runs on IOS based Cisco Router(2800, 3800, 7200) Takes over if you lose connectivity to CallManager Unified Communications Manager Express Up to 240 IP Phones IOS router as primary call processing unit Simple to deploy, administer and maintain |
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Unified Communications Manager
Call processing product |
is a software-based call-processing system developed by Cisco Systems.
CUCM tracks all active VoIP network components; these include phones, gateways, conference bridges, transcoding resources, and voicemail boxes among others. CallManager often utilizes the Skinny Client Control Protocol (SCCP) as a communications protocol for signaling the hardware endpoints of the system, such as IP Phones. H.323, Media Gateway Control Protocol (MGCP) or Session Initiation Protocol (SIP) is used to pass call signaling to gateways. Runs on a Cisco MCS server Windows2000/2003 Ability to create clusters for Redundancy |
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Survivable Remote Site Telephony (SRST)
Call processing product |
Runs on IOS based Cisco Router(2800, 3800, 7200)
Takes over if you lose connectivity to CallManager |
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Unified Communications Manager Express
Call processing product |
Up to 240 IP Phones
IOS router as primary call processing unit Simple to deploy, administer and maintain |
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Unified Communications Manager Business Edition
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Single server that provides Communication Manager, Unity Connection 2.0 and Mobility
Standard configuration is for 50 users, can scale up to 500 users. Offers support for up to 20 remote sites with SRST. |
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Cisco UC500 Series Overview
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Complete all-in-One IP Communications solution which includes:
Cisco Unified Communications Manager Express Cisco Unity Express Voice Mail Auto Attendant Full featured Voice over IP capability using H323 and SIP protocols Solution with Switching, VPN, Encryption, Cisco Data Routing, and optional Wireless LAN - Now with Channelized T1/E1 support (fixed interface on 48 user model, VWIC in expansion slot on 8, 16 & 32 user models) |
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Voice Applications
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Cisco Unity – Voice Mail /Unified Messaging
Integrates with Exchange or Lotus Domino to provide single “inbox” Unity Connection Stand alone server-based solution for traditional voice mail integration Unity Express - Router module for Voice Mail Up to 100 users, 250 users with new network module Meeting Place – Meeting Place Express Video Conferencing Audio Conferencing Web Conferencing IPCC Express (Call Center) Sophisticated/Advanced Call Routing Up to 200 agents/supervisors IPCC Enterprise (IP Contact Center) |
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Cisco Unity
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Voice Mail /Unified Messaging
Integrates with Exchange or Lotus Domino to provide single “inbox” |
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Unity Connection
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Stand alone server-based solution for traditional voice mail integration
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Unity Express -
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Router module for Voice Mail
Up to 100 users, 250 users with new network module |
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Meeting Place -Meeting Place Express
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Video Conferencing
Audio Conferencing Web Conferencing |
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IPCC Express (Call Center)
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Sophisticated/Advanced Call Routing
Up to 200 agents/supervisors |
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IPCC Enterprise (IP Contact Center)
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dsdf
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Unified Personal Communicator and Presence
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Voice/video, instant messaging and presence
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Cisco Emergency Responder
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Creates dynamic emergency services number solution
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Phone Proxy
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Secures remote Cisco IP phones without the need for a VPN router.
Recently integrated into ASA firewalls using proxy |
