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25 Cards in this Set
- Front
- Back
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collaboration def
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•The act of working together with one or more people to achieve a goal or objective.
•A mutually beneficial and well-defined relationship and process entered into by two or more people to achieve results that they are more likely to obtain by working together. (Source: © 2009 Aperian Global) •The basis for bringing together the knowledge, experience, and skills of multiple people to more effectively obtain a result than if the individuals were focused on their tasks separately. |
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Cross-boundary collaboration is
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specific type of collaboration that is the practice of effectively working with individuals and teams outside of one's immediate work area or span of control.
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Boundaries could be:
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•Organizational. Examples include other teams or other business or corporate groups.
•Functional. Examples include other professions and disciplines such as test, development, program management, marketing, sales, or human resources. It could also include a variety of levels in the organization, such as individual contributors, managers, and senior leaders. •Regional. Examples include EMEA (Europe, Middle East, and Africa), Asia Pacific and Japan, LATAM (Latin America), North America, or Puget Sound. |
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What is the Collaboration Competency?
Expectation Level 1 |
Expectation Level 1
• Coordinates his or her own actions with the actions of team members. •Responds effectively to requests from other teams. •Accepts and shares ideas and information effectively. |
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What is the Collaboration Competency?
Expectation Level 2 |
Expectation Level 2
•Communicates with individuals from other teams or organizations, and listens carefully to how they perceive mutual issues or opportunities. •Identifies areas to partner on cross-group initiatives to achieve joint or complimentary goals. •Builds trust and respect with people outside of his or her immediate team. |
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What is the Collaboration Competency?
Expectation Level 3 |
Expectation Level 3
•Removes barriers by working with others around a shared need or customer benefit. •Able to maintain a broader perspective, and identifies and evaluates opportunities to enhance the business through cross-group collaboration. •Incorporates diverse perspectives to thoroughly address complex business issues. |
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What is the Collaboration Competency?
Expectation Level 4 |
Expectation Level 4
•Creates the conditions for successful collaboration at the organizational level that delivers results. •Provides focus and drive in identifying and resolving issues that span organizations, creating a shared vision for results. •Seeks and leverages different perspectives to bring together creative and relevant solutions that drive business impact. |
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What is the Collaboration Competency?
Expectation Level 5 |
Expectation Level 5
•Provides focus and drive in identifying and resolving issues that extend beyond Microsoft, creating a shared vision for results. •Engages across organizations to resolve complex, controversial, or sensitive issues. •Develops a network of experts with different perspectives to help drive the business forward. |
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What is Cross-Boundary Collaboration?
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Cross-Boundary Collaboration is focused on individuals from different teams and groups working together on a common task and goal. Typically, working across the boundaries of different groups is important for high quality, reduced costs, and production of products or services. We engage in cross-boundary collaboration to improve organizational performance.
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What is teamwork?
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Teamwork is focused on a group working within itself to improve its amount and quality of output as a team. You can use many models of team development to create high performing teams at all levels of an organization. We engage in teamwork to improve team performance.
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What is networking?
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Networking is focused on individuals creating social ties for mutual benefit. Studies have shown that high proficiency in strategic networking correlates to high performance. We engage in networking to improve individual performance.
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What Is Distributed Development?
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Distributed development is work that involves two or more parties in different physical locations, generally across campuses. It is the act of doing development work across geographically distributed locations.
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Four Aspirations of the Distributed Development
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•Attract and retain top global talent.
•Develop globally minded business leaders. •Trust and value colleagues at other campuses. •Be the industry's leader in collaboration and communication products. |
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People who are Independent tend to:
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Take individual initiative
Prefer quick decision-making Openly express opinions or disagreement Speak openly about personal achievements |
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People who are Interdependent tend to
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Collaborate well with other
prefer group decision-making processes Express disagreement or opinion cautiously Have an appreciation for protocol |
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People who are Egalitarian tend to
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Be comfortable challenging the views of superiors
Treat everyone much the same Be relatively flexible regarding roles |
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People who are Status-oriented tend to
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Prefer not to challenge those above them
Have a formal interaction style with more junior staff Adapt their behavior depending on relative status |
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People who are Risk-oriented tend to
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Prefer rapid decision-making and quick results
Place great importance on flexibility and initiative Value speed over thoroughness |
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People who are Restraint-oriented tend to
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spend significant time on background research
Establish proper procedures before starting a project Value thoroughness over speed |
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People who are Direct tend to
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Come to the point quickly
Be forthright in asking questions Feel comfortable disagreeing with others and giving them feedback |
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People who are Indirect tend to
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Spend time explaining the context before coming to the point
avoid giving feedback publicly Express disagreement in subtle ways |
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52% of people demonstrate either a strong or moderate implicit bias towards fat people vs thin people
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64% of people demonstrate either a strong or moderate implicit bias towards young vs old
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75% of people associate male with career, and female with family
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bias
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Microinequities def
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Microinequities are small differences in treatment that make people feel disrespected and demoralized. Often, the people who engage in microinequities may not even be aware of what they are doing because the behaviors are prompted by unconscious biases. You will learn more about this in an upcoming module.
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FLEX model
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Focus within
Learn about others Engaged in dialogue eXpand the options |
