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56 Cards in this Set

  • Front
  • Back
Two types of risk
Pure - Chance of loss or no loss
Speculative - Chance of gain or loss (usually associated with a business activi
Six general classes of risk
Economic
Legal 
Political 
Social 
Physical 
Juridical
Definition of risk management
It’s a process or protecting an organization's assets through exposure identification and analysis, controlling exposures, financing losses with external and internal funds, and the implementation and monitoring of the risk management process.
Holistic, aka Enterprise, Risk Management
You know what this is...what is it?
Factors that affect an organization
Global, internal and external

Global environments:
Society
Economy
Marketplace (hard and soft insurance markets as a reaction to cat losses)
Financial markets

Internal factors:
Employees
Your Products and services
Property and other assets
Activities your company is involved in

External factors:
Suppliers and distributors
Customers
Regulatory bodies
Competitors
Benefits of an effective risk management program to an organization
Benefits (think about the process here):
IDs exposures and risks
Provides resources
Reduces and mitigates losses
Spreads the cost of risk
Integrated risk control
Improves ability to budget and plan
Adds value to the organization
Risk management’s general objectives before losses occur
Before loss:
Operation efficiency
Compliance
Focus on controllable risks
Minimize variability in financial goals
Promote stability and profitability
Maintain appropriate cash flow levels
Risk management’s general objectives during losses occur
During loss:
Protect people
Protect physical assets
Gather data, info and resources to manage claims
Arrange/implement interim financing of the loss
Risk management’s general objectives after losses occur
After loss:
Survival
Stability
Maintain our return to profitability
Maintain our return to growth
Social responsibility or citizenship
Components of the cost of risk
Insurance premiums
Retained losses
RM dept
Outside services
Indirect costs (think ERM stuff)
Five steps of the risk management process
Identify
Analyze
Control
Finance
Administer
Basic risk tenets
Don’t retain more than you can lose
Don't risk a lot for a little
Consider the likelihood of events and their potential impact
Don't treat insurance a substitute for risk control
There is no such thing as an uninsured loss. An uninsured loss is a retention.
1. Explain why risk identification is the most important step of the risk management process. (p. 3)
Exposures, perils and hazards must be first ID’d if they are to be effectively managed.

ID them - Use effective methods of exposure identification
Classify them - Classify exposures
List the ten risk identification methods
Checklist and survey
Flowcharts
Insurance policy review
Physical inspection
Compliance review
Procedures and policies
Contract review
Experts
Financial statement analysis
Loss data analysis
Name a strength and weakness for this risk identification method: Checklist and survey
Strength:
allows you to systematically search and ID as many exposures and hazards as you can.
It is standardized
can be used by non-RM person

Weakness:
cannot cover it all
provides limited financial impact
does not prioritize any exposure
my not ID new exposures
Name a strength and weakness for this risk identification method: Flowcharts
Strengths:
interdependency with org, pinpoint bottlenecks and chokes, critical path and points

Weaknesses:
Does not indicate freq or severity, does not show minor process with major loss potential, limited applicability to liability exposures, too process oriented.
Name a strength and weakness for this risk identification method: Insurance policy review
Strength - many perils, States what specifically is covered.
Weaknesses - Focus is on wha coverage you have and not on what you don't have
Name a strength and weakness for this risk identification method: Physical inspection
Strengths - personal, onsite, provide visualization, unreported hazards or assets discovered
Weaknesses - time consuming, situations change, subject to steering by local personnel
Name a strength and weakness for this risk identification method: Compliance review
Strenghts:
Most are free
Provides outside opine whether you want it or not

Weaknesses:
Regulations or laws have their own set of problems
Little or no control over compliance evaluation
May get unwanted attention
Name a strength and weakness for this risk identification method: Procedures and policies
Strength
IDs exposures within the org
Weakness
Org politics may prevent effective treatment
Name a strength and weakness for this risk identification method: Contract review
Strenghts
May ID holes in RM plan

Weaknesses
Involvement of second party may prevent control of exposures
Name a strength and weakness for this risk identification method: Experts
Strengths:
Saves time
Provides a level of experience to focus on exposures

Weaknesses:
May be difficult to find qualified experts
External experts can be expensive
Name a strength and weakness for this risk identification method: Financial statement analysis
Strengths:
Assists in forecasting

Weaknesses:
usually does not addr business risk
unable to predict losses of sole or key suppliers or EEs
can lead to manipulation of financial records
Name a strength and weakness for this risk identification method: Loss data analysis
Strengths:
Can be used for benchmarking
Can be used for forecasting

Weaknesses:
Data is after the fact and reactive
Hx does not always repeat
Losses may not have occurred in the past
Data credibility may be an issue
Discuss the purpose, focus and process of due diligence. (p. 36)
Purpose:
The purpose of due diligence is to examine a proposed action before it is undertaken.

Focus:
The common focus of due diligence is on mergers and acquisitions

Four steps to the due dilligence process:
Identify
Review
Report
post-aquisition
Explain the general rules applicable to risk identification methods. (p. 42)
A. Risk identification is the most important step
B. Risk is present in every business activity.
C. Risk is not always self-evident.
D. Risk is subject to diagnosis and treatment.
E. A combination of identification methods should be used
F. Often one method will reveal the greatest number of risks.
What are the four logical classifications of exposures. (p. 4)
Property
Human Resources
Liability
Net Income
Describe the exposures, perils, hazards and losses associated with Property
Exposures:
Real Property
Personal Property
Intangible Property
Intellectual Property
Legal interest

Perils:
Windstorm
Theft by EEs
Patent infringement
Loss of reputation

Hazards: C.O.P.E.
Describe the exposures, perils, hazards and losses associated with Human Resources
Exposures:
Owners, partners
Board members
EEs, mgmnt, and non mgmt
Outside EEs

Perils:
EE practices
Death
Disability
Resignation, termination
Travel
Strikes and labor unrest

Hazards:
Unclear personnel practices
Non adherence to safety practices
Poor morale, poor performance or natural aging processes
Terrorist acts
Management attitudes
Describe the exposures, perils, hazards and losses associated with Liability
Exposures:
Premises and ops
Personal injury, libel, slander and defamation
Products and completed ops

Perils:
Slip and fall
Product malfunction
Work related injury

Hazards:
Poor housekeeping
poor QA
Lack of safety equipment
Describe the exposures, perils, hazards and losses associated with Net Income
Exposures:
Loss of use of property (property)
Loss of productivity from human resources (HR)
Reduction of income or assets (liability)
speculative risk (ERM)

Perils (same ones as from above):
Property, HR or liability
Legal liability and related expenses
Personnel losses
Loss or primary supplier
Weather
Market
Government actions
Economy fluctuations

Hazards:
Most hazards affecting net income are the same as those affecting property, HR and liability exposures
Define, explain, and apply property valuation methods. (p. 16)
Historical cost - the original purchase price
Book value - the hx cost less accumulated depreciation
Market value - the amount a willing buyer will pay
Replacement Cost - the amount to replace
ACV (different than book value) - the replacement cost less an allowance for insurance depreciation or obsolescence
Economic value - a future stream of income assigned to the property
Functional replacement cost - the cost to repair or replace with stuff that is functionally the equivalent
Other valuation methods - reproduction costs, assessed value etc...
Define, explain, and apply tort liability concepts.
Tort - a private or civil wrong, other than a breach of contract for which the courts will provide a remedy of an action for damages

Intentioanl acts and Negligence doctrine (Negligence Doctrine will be on test)
Define, explain, and apply contract liability concepts.
Four characteristics of an enforceable contract:
Competent parties
Agreement of assent
Legal consideration
Legal purpose

(this will be on the test)
Define, explain, and apply statutory liability concepts.
Statutory law – enactments of legislative and administrative bodies
Identify and apply factors affecting net income losses. (p. 28)
These are things a little less apparent or every day for us. i.e. when gas goes up in price, less people travel to Vegas and casinos. Or volcanos around the world that disrupt air travel.
1. Define business ethics and describe the typical sources of ethical problems. (p. 4)
Sources of ethical problems: greed and ignorance
2. Discuss specific ways to manage ethical behavior in the workplace. (p. 6)
Managing ethical behavior is a top-down process
Each individual's responsibility -- ultimately one person will be responsible
It’s an ongoing process in the workplace:
Newsletters
Hotlines
Codes of conduct
questionnaires
3. Describe topics typically addressed by a code of ethics or code of conduct. (p. 10)
Balanced and accurate reporting of all conditions and facts
Fair and unbiased presentation of info, no influence of outcome
Unauthorized use of org property and time
Mgmnt of conflicts of interest
Entertainment and gift policy
4. Discuss the benefits to an organization of having an ethics program and code of ethics. (p. 11)
Establish a level of trust
Promote high standards
Integrate into decision making
Resolve dilemmas
5. Define “conflict of interest” and explain how to manage conflicts of interest. (p. 13)
For purpose of our class...
A situation that places one between the duty to the ER and the EEs own self interest.
1. Discuss the difference between accounting and finance. (p. 2)
Accounting -- is a process to quantify an org’s assets, cash etc -- it’s an accounting of things at a point in time
Finance -- is a process of managing an orgs assets, liabilities and cash flow to maximize shareholder wealth.
2. Describe the types of accounting systems and who uses financial information. (p. 3)
GAAP
Statutory (STAT)
Tax accounting
Governmental or fund accounting
Managerial accounting
3. Discuss how financial statement analysis is used as a risk identification method. (p. 7)
Assess asset valuation
Assess net income loss
Find hidden assets and liabilities
Determine management's tolerance for risk
Uncover o/s litigation
ID key suppliers
Property - items with “value”
Income - BI, profit, continuing exposures
Liabilities - from balance sheet
4. Explain income statement, balance sheet and statement of cash flows concepts. (p. 12)
Income statement -- like a funnel...all the stuff going in and you hope some little bit flows out the bottom
Balance sheet -- like a teeter totter
Statement of cash flows -- tic tac toe board -- three columns and rows (Inflows and outflows)
5. Define cost of capital and explain its use in financial decision-making. (p. 35)
Definition: the cost associated with various sources of
financing to the organization -- gotta get past the hurdle point for the investment to make sense
6. Discuss the use of common financial ratios in time series and cross section analysis. (p. 40)
1. Liquidity ratios -- ability to pay over the short term
2. Debt ratios -- ability repay creditors over the long term
3. Coverage ratios -- ability to meet interest requirements
4. Profitability ratios -- returns on various bases: Net profit margin, Return on assets (ROA), Return on equity (ROE), Earnings per share (EPS)
5. Market ratios --- values shares: Price / earnings ratio, Market / book
1. Why loss data must be collected and analyzed
Make informed decisions about deductibles and retentions and coverage
Establish a method for evaluating performance
2. Specific types of loss data that should be collected
Category? BI, PD, WC etc...
Location
Claimant
Cause
Type
Body part
Hazard (noise, slippery surface etc)
3. Why collecting and reviewing exposure data is as important as collecting and reviewing loss data
This is the denominator in the fraction -- just as important as the numerator (the losses)
Keeps the relativity factor in check
4. Components and statistical credibility of loss data
Need to have a big number
Need to look at them over a sufficient period of time (one year may not be enough)
Operations need to be stable over the time period examined
Integrity
Relevance
5. Types of analyses that can be performed using loss data
Freq vs severity rankings
By location, veh, product
Reporting time intervals
You can conduct loss projections -- Run loss triangles
6. When to use benchmarking in risk management
Benchmarking is a systematic way of continuously comparing an organization’s performance against others
Common pitfalls of benchmarking: Unfair comparisons, over focus on one causation, Not ERM, Data may be capped or massaged
1. The risk-taking appetite of an organization and its importance to an effective risk management program
Three alternatives to loss...
Avoid
Transfer
Finance (retain?)
2. Key financial and non-financial factors used to determine per-occurrence and aggregate retention amounts
Financial factors: Net income, Net worth, Ability to borrow, Cash flows
Non-financial factors: Risk appetite, Ability versus willingness to take on losses, Cost effectiveness of retention (price of insurance relative to the cost of losses retained)
3. How loss stratification helps determine per-occurrence retentions
Stratify losses into layers of size and/or frequency. Decice which layers you are comfortable and capable of retaining. Compare to cost of insurance and cost of retained losses.