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13 Cards in this Set
- Front
- Back
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Danger Signs |
1st 15 minutes of situations is most important Deadlines Tactical Conclusions Suicidal conversations Historical Conversations - "I used to be a good father" - " My wife used to love me" |
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Initial Response |
Secure scene Establish and maintain perimeter Initiate dialog with the suspect - gather intelligence from the suspect - use calm, conversational dialog - establish command post |
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Officer Safety |
Cover/Concealment Perimeter considerations - inner perimeter
- outer perimeter
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Perimeter and Containment Responsibilities |
Immediate Containment - officers surround the suspect's location - all officers accounted for at the scene - secure radio frequency - initiate dialog with the suspect - NO ESCAPES (suspects/victims/cops) |
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Perimeter Considerations |
Lighting Concealment locations Evacuation of innocent bystanders Weather considerations Relief of perimeter officers ALL OFFICERS TO REMAIN AT THEIR ASSIGNED POST UNTIL PROPERLY RELIEVED! Cross-fire considerations |
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Sinkers (words that may escalate the problem) |
"I understand" "It's ok" "Listen to me" Not telling the truth (no... you're not going to jail) Playing into their delusion (yes...I see the space ship!) "You need to listen to me" Lack of empathy |
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Verbal De-escalation Skills |
Keep calm!!! Lower your voice so that they have to listen to you Reassure them that they are okay and safe Get assistance responding. Don't be a star! Use distraction techniques as needed (hand clapping, raising your voice, etc). Allow them to vent. Don't interrupt! |
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Defusing Techniques |
Calming techniques - show empathy and understanding - when emotion goes up, rationality goes down - reassure (assure their safety) - allow ventilation |
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Active Listening Skills |
Emotion-labeling Paraphrasing Reflecting / mirroring Effective pause Minimal encourages "I message" Open-ended questions |
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Juvenile Interviewing Skills |
Kid friendly location Get on the child's level Explain your job to the child Address any fears the child has Children are very literal Have them explain strange names for body parts It's not okay to guess Feeling circle |
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Crisis Mode - Anger |
Let them vent Do not try to gain control of them unless there are no other options Talk softly. Try not to make any quick movements |
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SWAT team role in Hostage situations |
Maintain the inner perimeter Put together a React team, Entry plan, and Entry team Deploy snipers and scouts Assisting the negotiations team as needed Deployment of Throw Phone |
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Negotiations Team Structure |
Team Leader Assistant Team Leader 1st Chair 2nd Chair Scribe Intelligence Officer(s) Technical Support Tactical Liaison/Runner Psychological Support |
