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106 Cards in this Set

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Underwriting policy is subject to constant review and periodic change and must consider the following four constraints:
1. Financial capacity
2. Regulation
3. Personnel and physical resources
4. Reinsurance
COPE
Property underwriters analyze these four areas:

1. Construction
2. Occupancy
3. Protection
4. External loss exposures
ISO Construction Class 6
Fire-resistive construction (construction that incorporates load-bearing members and that has a fire-resistance rating of at least two hours)
ISO Construction class 5
Modified fire-resistive construction

(construction that has load-bearing walls and columns of masonry or reinforced concrete construction and that has a fire-resistance rating of one to two hours)
ISO Construction class 4
Masonry noncombustible construction

(Masonry construction or construction that includes exterior walls of fire-resistive construction with a fire-resistance rating of not less than one hour)
ISO Construction class 3
Noncombustible construction

(Construction that has exterior walls, roof, and floor made of and supported by metal/noncombustible materials. These buildings are noncombustible but not fire resistive.
ISO Construction class 2
Joisted masonry construction

(Contruction that has load-bearing exterior walls made of brick, adobe, concrete, gypsum, stone, tile, or similar materials; that has floors and roofs of combustible materials; and that has a fire-resistance rating of at least one hour
ISO Construction class 1
Frame construction

(Construction that has load-bearing components made of wood or other combustible materials.)
Common occupancy hazards
Hazards existing in almost every class of business occupancy:

1. Housekeeping
2. Heating equipment
3. Electrical equipment
4. Smoking
Earthquake underwriting considerations include three major factors
1. Areas of earthquake activity
2. Soil conditions
3. Building design and construction
Two steps to determining the probable maximum business income loss
1. Project expected earnings for the coverage period
2. Select a coinsurance percentage that approximates the expected interruption period (should loss occur); 50% co-insurance for a 6 month interruption period; 125% for a 1.25 year interruption period.
Categories of ocean marine insurance
1. Yachts
2. Commercial hulls
3. Protection and indemnity
4. Cargo
Some categories of inland marine insurance
1. Contractors' equipment
2. Builders' Risk/installation
3. Transportation
4. Instrumentalities of transportation and communication
5. Bailee coverages
Underwriters analyzing robbery, burglary, and theft loss exposures consider the following five factors:
1. Susceptibility and marketability
2. Property location
3. Occupancy
4. Public protection
5. Coverage and price modifications
Sources of legal liability
1. Torts (tort liability)
2. Contracts (contractual liability)
3. Statutes that impose liability without regard to fault (statutory liability)
Elements required to bring a civil suit for negligence
1. Legal duty owed to the plaintiff to use due care
2. Failure to conform to the standard of care required in the situation, which creates an unreasonable risk of harm (the 'reasonable person' standard)
3. Causal connection exists b/w the negligent act and the bodily injury or property damage
4. Bodily injury or property damage
Intentional torts
* Assault and battery
* Unlawful detention (false imprisonment, false arrest)
* Defamation (libel, slander)
* Invasion of the right of privacy
* Copyright violations
Strict liability tort principals
* Abnormally dangerous instrumentalities
* Ultrahazardous activities
* Sale of dangerously defective products
Vicarious liability relationships
* A principal-agent relationship
* An employer-employee relationship
* A parent-child relationship
* A contractual relationship
* A partnership
Financial responsibility
Financial responsibility laws require a motor vehicle's owner or operator to show proof of financial responsibility in one of three instances:

1. After an auto accident that causes bodily injury or property damage greater than a specified dollar amount
2. After conviction for serious offenses, such as reckless driving, driving under the influence of alcohol, or leaving the scene of an accident
3. After failure to pay a final judgment arising from an auto accident
Truck classification factors
1. Vehicle weight and type
2. Vehicle use
3. Radius of vehicle operation
4. Special industry classifications
Some elements of a good fleet safety program
* Driver selection
* Driver training and motivation
* Accident reporting & review
* Management support of the program
Ideal characteristics of rates (from a ratemaking standpoint)
1. Be stable
2. Be responsive
3. Provide for contingencies
4. Promote loss control
5. Be simple
Ratemaking methods
1. Pure premium method
2. Loss ratio method
3. Judgment method
Ratemaking data development process
1. Collect data
2. Adjust data
3. Determine territorial and class relatives
4. Prepare rate filings and submit rate filings to regulatory authorities as required
Ratemaking data collection methods
1. Policy-year data collection method
2. Calendar-year data collection method
3. Accident-year data collection method
Seven items that must be included in rate filings:
1. Schedule of the proposed new rates
2. Statement about the percentage change, either an increase or a decrease, in the statewide average rate
3. Explanation of why the same percentage change does not apply to the rates for all territories and rating classes, if applicable
4. Data to support the proposed rate changes, including territorial and class relatives
5. Calculation showing how investment income is reflected in the rates, if applicable
6. Expense provision data
7. Explanatory material to enable state insurance regulators to understand and evaluate the filing
Goals of the claim function
1. Complying with the contractual promise
2. Supporting the insurer's profit goal
Claim adjusting process
1. Determine whether the loss is covered by the applicable policy
2. Determine the cause of loss and legal liability, if necessary
3. Determine the amount of damages or extent of loss
4. Settle the claim
Reasons for exclusion
* Coverage is provided elsewhere
* Most policyholders do not need the coverage
* Occurrences are within the policyholder's control
* Causes of loss are uninsurable
Categories of claim reports
1. Preliminary
2. Status
3. Summarized
4. Closing
The three methods of establishing case reserves are
1. The average value method
2. The tabular method
3. The judgment method
In determining whether something is a fixture or personal property:
1. How permanently attached it is to the real property?
2. Is the fixture well adapted to the real property?
3. What was the intent of the owner?
Causes of loss that are difficult to verify
* Water damage
* Collapse
* Theft
* Vandalism
Troublesome exclusions
* Gradual causes of loss
* Ordinance or law
* Faulty design, construction, or material
* Intentional acts of the insured
Estimate factors
1. Specifications
2. Materials
3. Labor
4. Overhead
5. Profit
Insured's duties after a loss
1. Provide prompt notice
2. Protect property
3. Assist with the Loss Adjustment process
4. Provide proof of loss
5. Submit to examination under oath
Adjuster's goals
1. Address the policyholder's concerns
2. Enforce policy provisions and protect the insurer's rights
Adjuster's priorities following a serious loss to a home:
1. Ensuring the physical safety of the policyholder's family
2. Ensuring the safety and security of the damaged home and its contents to prevent further damage
3. Explaining the coverage and adjustment procedure to the policyholder
Business income issues
1. Identifying the best loss settlement approach
2. Determining business income loss
3. Determining the period of restoration
Liability claim adjustment process
1. Determine coverage
2. Determine legal liability
3. Determine damages
4. Settle or negotiate the claim
Civil procedure
1. Pleadings (papers filed in which each side gives its account)
2. Discovery (pretrial exchange of all relevant information b/w the plaintiff and defendant)
3. Motions (formal request for the court to take a particular action)
4. Trial
5. Appeal
3 ways to manage UW risk
An insurer can avoid UW risk to some extent by not operating in a certain state or by not selling a particular type of insurance

An insurer can control underwriting risk by following sound underwriting guidelines, charging adequate rates, and providing loss control and claim services

An insurer can finance underwriting risk by transferring the potential financial consequences of certain loss exposures to another insurer (reinsurance)
Reinsurance marketing systems
* Professional reinsurers
* Reinsurance depts. of primary insurers
* Reinsurance pools, syndicates, and associations
Features of pro rata quota share
No - stabilize loss exposure
Yes - improve large line capacity
No - provide cat protection
Yes - provide surplus relief (primary)
Features of pro rata surplus share
No - stabilize loss exposure
Yes - improve large line capacity (esp.)
No - provide cat protection
Yes - provide surplus relief
Features of excess of loss per risk/policy
Yes - stabilize loss exposure
Yes - improve large line capacity (esp.)
Sort of - provide cat protection
No - provide surplus relief
Features of excess of loss per occurrence
Sort of - stabilize loss exposure
No - improve large line capacity
Yes - provide cat protection (prim)
No - provide surplus relief
Features of aggregate excess of loss
Yes - stabilize loss exposure
Sort of - improve large line capacity
Yes - provide cat protection
No - provide surplus relief
Benefits of facultative re
1. An insurer might not have any treaty covering a particular type of ins
2. Treaties have exclusions
3. Treaties have upper limits
4. Can be used to protect its treaty reinsurance from adverse loss experience
In a facultative obligatory treaty reinsurance agreement, a reinsurer is bound to:
accept all loss exposures ceded according to the treaty agreement.
Six important factors in determining reinsurance needs/setting up a reinsurance program:
1. Stability of loss frequency and severity
2. Loss exposures subject to catastrophes
3. Number of exposure units
4. Available financial resources
5. Stability and liquidity of investment portfolio
6. Growth plans
The reinsurer's principal considerations in underwriting a treaty:
* The primary insurer's mgmt characteristics
* The primary insurer's financial strength
* The primary insurer's UW policies and UW results
* The existence and terms of other reinsurance
* The primary insurer's loss experience
To protect against insurer insolvency, insurance laws and regulations impose financial requirements on insurers, including:
1. Insurers must have minimum capital to begin operations and sufficient capital to continue operations
2. The amount of premiums an insurer can write is constrained by its capital
3. Premiums are considered earned over the period for which insurance protection is provided rather than when revenue is received
4. Reserves for incurred losses should be set at adequate levels to pay claims when due
Assets include
Bonds
Stocks
Cash
Reinsurance recoverables
Premium balances
Liabilities include
Loss expenses
Loss adjustment expenses
Unearned premium reserves
General Interrogatories section of NAIC Annual Statement
explores matters such as:
* changes in the corporate charter or bylaws
* dealings with affiliated entities
Five-Year Historical Data section of NAIC Annual Statement
includes:
*key operating ratios
*one-year and two-year reserve development factors for each of the five years
Part 1A of Schedule D
Lists bond holdings by quality and maturity distribution (Class 1 through Class 6)
Part 3 of Schedule F
Provides details about ceded reinsurance, especially information about reinsurance recoverables. Reinsurance recoverables that prove to be worthless or uncollectible create a critical financial vulnerability for insurers.
Schedule P
"Analysis of Losses and Loss Expenses"

More than 50 pages of the annual statement

Shows the insurer's premiums earned versus losses incurred and other expenses from year-to-year. Allows an analyst to determine how promptly the reporting insurer recognizes its loss reserve development.
Profit measurements other than the combined ratio are determined by:
1. Combining UW and Investment results
2. Relating profits to sales, assets, and net worth
3. Expressing earnings on a per-share-of-stock basis
Capacity ratio
Net written premiums/surplus
Liquidity ratio
(Cash + invested assets (market value)) /
(unearned premium reserve + loss and loss adjustment expense reserves)
Loss ratio
(incurred losses + loss adjustment expenses) /
earned premiums
Expense ratio (financial basis)
Expenses incurred /
earned premiums
Expense ratio (trade basis)
Expenses incurred /
net written premiums
Combined ratio
Loss ratio + expense ratio
Operating ratio
Combined ratio - investment income ratio
Investment income ratio
Net investment income/
earned premiums
Investment earnings ratio
net investment income/
average admitted assets
Investment profit ratio
Total investment profit (loss) /
average admitted assets
Return on net worth ratio
Net income /
Surplus
Earnings per share (EPS)
Net income /
(Weighted average number of common shares outstanding during the accounting period)
A.M. Best's quantitative tests
1. Profitability (e.g., change in surplus, return on surplus ratios)
2. Liquidity (e.g., quick liquidity, class 3-6 bonds to surplus ratio)
3. Leverage tests (e.g., change in net premiums written, net leverage ratio)
Quick assets used in the quick liquidity ratio include
1. Assets
2. Short-term investments issued by companies not affiliated with the insurer
3. Bonds maturing within one year and issued by companies not affiliated with the insurer
4. Government bonds maturing w/in 5 years
Examples of qualitative tests run by A.M. best:
* Spread of risk
* Management
* Market position
* Surplus adequacy
Constraints on insurer investments
Done by regulators to promote prudent and well-diversified portfolios:

1. Asset restrictions
2. Investment restrictions
Cash matching
The process of matching an investment's maturity value with the amount of expected loss payments
3 important characteristics of duration:
1. The greater the duration, the more sensitive the security is to interest rate changes
2. The duration of a zero-coupon bond is always equal to its time to maturity
3. The duration of a bond that pays interest over its life will always be less than its time to maturity
Bond duration
Measures the time it takes for the present value of a bond's cash inflows to equal the bond's price.
To be effective, cash matching must meet two conditions:
1. The zero coupon bond's maturity dates and maturity values must precisely match the expected cash outflows from the UW portfolio
2. The insurer must be able to purchase enough of each type of security to match its expected claims, assuming that such bonds are available
3 components of IBNR
1. Reserves for unreported losses
2. Reserves for losses that have been reported but for which the established case reserves are inadequate
3. Reserves for losses that have been settled and then reopened
2 possible approaches to IBNR estimates
1. Estimate the ultimate total amount of incurred losses for the period and subtract the paid losses and case reserves for reported losses
2. estimate the pure IBNR reserve independently, without considering the case reserves. Then, separately calculate the reserve deficiencies to determine the total IBNR reserve
2 reserving systems maintained by insurers
Case reserves and the actuarial/bulk reserving system
An insurer that has difficulty meeting RBC requirements can choose either, or both, of two options:
1. reduce the risks to which it is exposed, or
2. increase its capital
RBC formula takes into account these three types of risk:
Asset risk
Credit risk
Underwriting risk
RBC Company Action Level
200 percent of minimum RBC; insurer files comprehensive plan
RBC Regulatory Action Level
150 percent of minimum RBC; regulator conducts exam as necessary; insurer files comprehensive plan
RBC Authorized Control Level
100 percent of minimum RBC; regulator may seize control
RBC Mandatory Control level
70 percent of minimum RBC; regulator required to place insurer under regulatory control
Four steps of strategy formulation:
1. Creating mission and vision statements
2. Establishing organizational goals
3. Analyzing the external and internal environments
4. Determining strategy at different organizational levels
Five forces that drive competition:
1. Threat of new entrants
2. Threat of substitute products or services
3. Bargaining power of buyers
4. Bargaining power of suppliers
5. Rivalry among existing firms
Assets that management would consider in a SWOT analysis to determine the current state of their companies include:
* Managerial expertise
* Available product lines
* Skill levels and competencies of staff
* Customer loyalty
Three generic corporate-level strategies are available for companies in a growth mode:
1. Single business
2. Vertical integration
3. Diversification
Business-level strategies:
1. Cost leadership
2. Differentiation
3. Focus
Strategy implementation involves:
1. Designing an effective organizational structure to support the strategy
2. Implementing organizational strategic controls
The four steps in the organizational control process are:
1. Establish standards
2. Create and apply measurements
3. Compare actual results to standards
4. Evaluate and implement corrective actions if goals are not met.
Factors influencing an organization's decision about global expansion
1. Culture
2. Language
3. regulations
4. Laws
5. Economic considerations
6. Political risks
Risks involved with international licensing
potential for loss of control over the product or service, illegal use of the trademark, and possible conflicts with licensees
Risks of franchising
Potential loss of control of the franchiser's company name and the quality of the products and services provided by the franchisee. Also, disagreeing with a franchiser and creating a future competitor by providing the franchisee with expertise in the company's operation
Foreign direct investment
A global-market entry method involving owning or controlling assets in a foreign country
Joint venture
A specific type of strategic alliance in which companies share ownership, responsibilities, and management of a foreign venture
Incidental international loss exposures include those arising from activities conducted outside the U.S., such as
Overseas travel by company representatives (execs, salespersons, mechanics, and engineers)
Sales made in foreign countries
Participation in foreign trade shows/exhibits
Small, pilot sales offices
Imports from foreign countries
Advantages of admitted insurance
Favorable tax laws
Premiums and losses paid in local currency
Easier compliance w/ government laws and regulations
Disadvantages of admitted insurance
Higher premiums required
Policies might be written in a foreign language
Risk mgmt philosophy may be difficult to establish
Solvency of locally admitted insurer might be difficult to determine