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33 Cards in this Set
- Front
- Back
What are some of the techniques leaders may use during the directive approach to counseling?
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- Corrective training
- Commanding |
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What FM covers Counseling
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FM 6-22 Appendix B (Army Training Publication (ATP) 6-22.4: Coaching, Counseling, and Mentorship)
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What are the characteristics of effective counseling?
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1. Purpose: Clearly define the purpose of the counseling.
2. Flexibility: Fit the counseling style to the character of each subordinate and to the relationship desired. 3. Respect: View subordinates as unique, complex individuals, each with a distinct set of values, beliefs, and attitudes. 4. Communication: Establish open, two-way communication with subordinates using spoken language, nonverbal actions, gestures, and body language. Effective counselors listen more than they speak. 5. Support: Encourage subordinates through actions while guiding them through their problems. |
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What are the three approaches to counseling
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1. Directive
2. Non-directive 3. Combined |
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Explain the advantages and disadvantages of Directive counseling.
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Advantages:
- Quickest method - Good for people who need clear, concise direction - Allows counselors to active use their experience Disadvantages: - Doesn't encourage subordinates to be part of the solution - Tends to treat symptoms, not problems - Tends to discourage subordinates from talking freely - Solution is the counselor's, not the subordinate's |
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Explain the advantages and disadvantages of Non-Directive counseling
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Advantages:
- Encourages maturity - Encourages open communication - Develops personal responsibility Disadvantages: - More time-consuming - Requires greatest counselor skill |
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Explain the advantages and disadvantages of Combined counseling.
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Advantages:
- Moderately quick - Encourages maturity - Encourages open communication - Allows counselors to actively use their experience Disadvantages: - May take too much time for some situations |
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What are the major categories of developmental counseling?
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- Event-oriented counseling
- Performance counseling - Professional growth counseling |
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What are some examples of Event counseling
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- Instances of superior or substandard performance
- Reception and integration counseling - Crisis counseling - Referral counseling - Promotion counseling - Separation counseling |
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What areas would you cover in reception and integration counseling?
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- Chain of Command famaliarization
- Organizational standards - Seciroty and safety issues - NCO Support Channel - On- and off-duty conduct - Personnel, clothing issue - Organizational history, structure and mission - Soldier programs within the organization - Off limits and danger areas - Functions and locations of support activities - Recreational, educational, cultural, and historical opportunities - Foreign nation or host nation orientation |
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What are the four steps of the counseling process?
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1. Identify the need for counseling
2. Prepare for counseling 3. Conduct counseling 4. Follow up |
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What are the steps required to prepare for counseling?
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- Select a suitable place
- Schedule the time - Notify the subordinate well in advance - Organize information - Outline the counseling session components - Plan your counseling strategy - Establish the right atmosphere |
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A counseling session consists of what four basic components
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1. Opening the session
2. Discussing the issues 3. Developing the plan of action 4. Recording and closing the session |
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What is Counseling?
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Counseling is the process used by leaders to review with a subordinate the subordinate's demonstrated performance and potential.
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What are some of the counseling techniques leaders may explore during the nondirective or combined counseling approaches?
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- Suggesting alternatives
- Recommending - Persuading - Advising |
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How many human needs are there
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Four:
1. Physical 2. Social 3. Security 4. Higher (Spiritual |
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What is tact?
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A keen sense of what to do or say in order to maintain good relations with others and to avoid offense.
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What is the objective of counseling?
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For one person to help another.
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What are the 7 steps to problem solving?
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1. Identify the problem
2. Gather information 3. Develop criteria 4. Generate possible solutions 5. Analyze possible solutions 6. Compare possible solutions 7. Make and implement a decision |
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What is communication?
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The flow or exchange of informtation and ideas from one person to another.
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What causes most problems?
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Faulty communication
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Leaders should seek to develop and improve what leader counseling skills?
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1. Active listening
2. Responding 3. Questioning |
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To insure that they understand the message sent to them, the receiver should send what back to the transmitter?
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Feedback
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What are the qualities of an effective counselor?
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- Respect for subordinates
- Awareness (self/cultural) - Credibility - Empathy |
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What are the three important parts of effective communication?
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1. Message
2. Content 3. Context |
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Name some of the conditions that make for good discipline?
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- High performance standards
- Loyalty to superiors and subordinates - Competitive activities - Tough training - Open channel of communications |
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What course of action should a supervisor take when a subordinate has been performing below his/her usual standards?
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- Counsel about the performance
- Attempt to define the problem with the Soldier - Afford opportunity and time to solve the problem - Make a written statement of counseling |
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What are the stressors that influence behavior?
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- Fear
- Hunger - Illness - Anxiety - Fatigue |
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By neglecting the welfare of your Soldiers, you will probably do what?
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Lose their respect and loyal cooperation.
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What form is used for counseling?
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DA 4856 E
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When is the Directive approach to counseling most likely to be used?
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- When time is short
- When the leader knows what to do - When the Soldier has limited problem-solving abilities |
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Is it a requirement that a leader counsel his/her subordinates
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Yes. A leader who neglects to counsel his subordinates is negligent in the performance of his duty.
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Is performance counseling limited to poor performance?
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No. Counseling may also be for good performance.
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