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33 Cards in this Set

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What are some of the techniques leaders may use during the directive approach to counseling?
- Corrective training
- Commanding
What FM covers Counseling
FM 6-22 Appendix B (Army Training Publication (ATP) 6-22.4: Coaching, Counseling, and Mentorship)
What are the characteristics of effective counseling?
1. Purpose: Clearly define the purpose of the counseling.
2. Flexibility: Fit the counseling style to the character of each subordinate and to the relationship desired.
3. Respect: View subordinates as unique, complex individuals, each with a distinct set of values, beliefs, and attitudes.
4. Communication: Establish open, two-way communication with subordinates using spoken language, nonverbal actions, gestures, and body language. Effective counselors listen more than they speak.
5. Support: Encourage subordinates through actions while guiding them through their problems.
What are the three approaches to counseling
1. Directive
2. Non-directive
3. Combined
Explain the advantages and disadvantages of Directive counseling.
Advantages:
- Quickest method
- Good for people who need clear, concise direction
- Allows counselors to active use their experience

Disadvantages:
- Doesn't encourage subordinates to be part of the solution
- Tends to treat symptoms, not problems
- Tends to discourage subordinates from talking freely
- Solution is the counselor's, not the subordinate's
Explain the advantages and disadvantages of Non-Directive counseling
Advantages:
- Encourages maturity
- Encourages open communication
- Develops personal responsibility

Disadvantages:
- More time-consuming
- Requires greatest counselor skill
Explain the advantages and disadvantages of Combined counseling.
Advantages:
- Moderately quick
- Encourages maturity
- Encourages open communication
- Allows counselors to actively use their experience

Disadvantages:
- May take too much time for some situations
What are the major categories of developmental counseling?
- Event-oriented counseling
- Performance counseling
- Professional growth counseling
What are some examples of Event counseling
- Instances of superior or substandard performance
- Reception and integration counseling
- Crisis counseling
- Referral counseling
- Promotion counseling
- Separation counseling
What areas would you cover in reception and integration counseling?
- Chain of Command famaliarization
- Organizational standards
- Seciroty and safety issues
- NCO Support Channel
- On- and off-duty conduct
- Personnel, clothing issue
- Organizational history, structure and mission
- Soldier programs within the organization
- Off limits and danger areas
- Functions and locations of support activities
- Recreational, educational, cultural, and historical opportunities
- Foreign nation or host nation orientation
What are the four steps of the counseling process?
1. Identify the need for counseling
2. Prepare for counseling
3. Conduct counseling
4. Follow up
What are the steps required to prepare for counseling?
- Select a suitable place
- Schedule the time
- Notify the subordinate well in advance
- Organize information
- Outline the counseling session components
- Plan your counseling strategy
- Establish the right atmosphere
A counseling session consists of what four basic components
1. Opening the session
2. Discussing the issues
3. Developing the plan of action
4. Recording and closing the session
What is Counseling?
Counseling is the process used by leaders to review with a subordinate the subordinate's demonstrated performance and potential.
What are some of the counseling techniques leaders may explore during the nondirective or combined counseling approaches?
- Suggesting alternatives
- Recommending
- Persuading
- Advising
How many human needs are there
Four:
1. Physical
2. Social
3. Security
4. Higher (Spiritual
What is tact?
A keen sense of what to do or say in order to maintain good relations with others and to avoid offense.
What is the objective of counseling?
For one person to help another.
What are the 7 steps to problem solving?
1. Identify the problem
2. Gather information
3. Develop criteria
4. Generate possible solutions
5. Analyze possible solutions
6. Compare possible solutions
7. Make and implement a decision
What is communication?
The flow or exchange of informtation and ideas from one person to another.
What causes most problems?
Faulty communication
Leaders should seek to develop and improve what leader counseling skills?
1. Active listening
2. Responding
3. Questioning
To insure that they understand the message sent to them, the receiver should send what back to the transmitter?
Feedback
What are the qualities of an effective counselor?
- Respect for subordinates
- Awareness (self/cultural)
- Credibility
- Empathy
What are the three important parts of effective communication?
1. Message
2. Content
3. Context
Name some of the conditions that make for good discipline?
- High performance standards
- Loyalty to superiors and subordinates
- Competitive activities
- Tough training
- Open channel of communications
What course of action should a supervisor take when a subordinate has been performing below his/her usual standards?
- Counsel about the performance
- Attempt to define the problem with the Soldier
- Afford opportunity and time to solve the problem
- Make a written statement of counseling
What are the stressors that influence behavior?
- Fear
- Hunger
- Illness
- Anxiety
- Fatigue
By neglecting the welfare of your Soldiers, you will probably do what?
Lose their respect and loyal cooperation.
What form is used for counseling?
DA 4856 E
When is the Directive approach to counseling most likely to be used?
- When time is short
- When the leader knows what to do
- When the Soldier has limited problem-solving abilities
Is it a requirement that a leader counsel his/her subordinates
Yes. A leader who neglects to counsel his subordinates is negligent in the performance of his duty.
Is performance counseling limited to poor performance?
No. Counseling may also be for good performance.