Course 00009 Nco Acedemy Vol. 3

Front 1

how are the concepts of communication preparation univeral?

Back 1

the basic philosophy and guidence for effective writing and speaking are the same. both involve getting started with the communication, subject research, support selection and organizing.

Front 2

What is effective communication?

Back 2

any communication that results in the receiver interpreting your message as you intended

Front 3

For what three reasons do we generally try to communicate with each other

Back 3

we communicate to direct, influence and inform our audience

Front 4

Explain the two audience concept as is applies to communication

Back 4

every communication has a sending and a recieveing audience. the sending audience is the group we represent while the receiving audience is the group with whom we are communicating.

Front 5

Name four resources for researching your subject.

Back 5

the library, internet, reference books and other individuals

Front 6

List five categories of reference tools

Back 6

Almanacs, dictonaries, enclyclopedias, thesauruses, E-resources

Front 7

Name the five types of support and give a brief description of each.

Back 7

1) definations explain or clarify unfamiliar items 2)examples provide an illustrations of what we are trying to communicate 3)comparisons provide a reference to a similar and usually better known item 4) testimony expresses the item through the words and thoughts of others 5) statistics show relationships and/or summarize collections of facts or data

Front 8

In what manner did socrates describe speech? how does this correlate to a speech's structure?

Back 8

he analogized the parts of a speech to the body of an animal having a head (introduction) body and tail (conclusion)

Front 9

name five different patterns used when organizing a presentation

Back 9

topical, time or chronological, reason, problem0solution, spatial or geographical and cause-and-effect

Front 10

Describe mind mapping

Back 10

Mind mapping is a brainstroming activity in which you allow your unorganized thoughts to flow onto paper connecting like items/thoughts as you process

Front 11

what outlining formats are mentioned in this lesson

Back 11

formal; scratch; informal and talking paper

Front 12

whar do the terms "faulty analogy" "asserted conclusion" "loaded question" and "non sequitur" have in common?

Back 12

these are examples of flaws, or fallacies in logic

Front 13

How are transitional devices valuable tools when arranging the elements of your message

Back 13

transitional devices, when woven skillfully into your message and assist your audience in following you train of thought

Front 14

what are the accepted standards for the forrmat of the printed presentation

Back 14

ensure you:
1) double space text,2) ensure all main points are adequately supported, 3) use 12 point times new roman font, maintain one-inch margins all around, align to left margin, do not center or justify text 4) if hand written: print legibly, use standard 8.5" by 11" college-rules notebook paper. remove any frayed, spiral or perforated edges, ensure capital letter are distinguisable from lower case letters

Front 15

what are the three areas to focus on when writing a paper

Back 15

technical accuracy and coverage, arrangement and flow, readability and mechanics

Front 16

why is the "extemporaneous" approach to speaking applealing

Back 16

it is the least hostile and most intimate form of communicating with the audience. you are able to speak "off the cuff" but may also use speaking aids such as index cards, outlines etc.

Front 17

what are the three areas to focus on when preparing a speech

Back 17

technical accuracey and coverage, arrangement and flow, and presentation and delivery

Front 18

what three components are evaluated in the introduction of a written or spoken presentation

Back 18

purpose, motivation and overview

Front 20

what section is used to evaluate punctuation, grammer and spelling

Back 20

readibilty and mechanics

Front 21

in which part of a speech or written presentation would you evaluate the use and integration or transitions

Back 21

organization

Front 22

what are the three responsibilities of commanders and supervisors-thier staffs and subordinates-when it comes to organizational communication

Back 22

Keep communication channles open, maintain an environment conducive to communication and communicate effectively

Front 23

in what way can organization personnel verify whether they are egaging critically and constructively in the exchange of ideas

Back 23

by completeting a short, self diagnostic excercise that reveals personal but applicable barriers to commuicating

Front 24

define four barriers that can hinder effective communication

Back 24

organizational, language, managerial and psychological. Organizational barriers are a result of personnel not understanding thier responsibilities and the lines of authority within a given organizational structure. Language barriers result from our inability to use proper words to communicate with our reciever. Managerical barriers stem from managers not listening and not taking an understadning attitude toward information and suggestions that reach them. psychological barriers result from psychological needs not being met. these needs are a feeling of security, opportunity for advancement, a desire to be treated fairly and a realization that ones work is both useful and important.

Front 25

what ae the steps in overcoming communication barriers

Back 25

2 steps: first is to establish an organizational policy that defines line of responsiblilty and authority, establishes communications channels, provides a cilmate for effective communication, and keeps people informed. the next step is to increase skills in written and oral expression.

Front 26

how do communications flow within an organization

Back 26

communicatoins flow in three directions - upward, downward and lateral

Front 27

often what is the result of communications having to pass though many organizational levels

Back 27

they often cause a delay in communications and creates chances for distortion of the original message

Front 28

the misuse of abstrations and a lack of common core experience are main contributors to which communications barrier

Back 28

they are the main contributors to language barriers

Front 29

what is the difference between a concrete and an abstract noun

Back 29

a concrete noun refers to objects that humans can directly experience. they usually convey the same meaning to everybody. an abstract noun is one that tends to be vague and open to interpretation. As such, its use often leads to confusion

Front 30

what are the four steps in the process of writing

Back 30

1) prewriting 2) drafting 3) editing) 4) revisiting

Front 31

what are the five steps involved in the prewriting phase

Back 31

1)selecting your purpose of objective 2) analyzing your audience 3) researching your subject 4) selecting a pattern 5) outlining