Study your flashcards anywhere!

Download the official Cram app for free >

  • Shuffle
    Toggle On
    Toggle Off
  • Alphabetize
    Toggle On
    Toggle Off
  • Front First
    Toggle On
    Toggle Off
  • Both Sides
    Toggle On
    Toggle Off
  • Read
    Toggle On
    Toggle Off

How to study your flashcards.

Right/Left arrow keys: Navigate between flashcards.right arrow keyleft arrow key

Up/Down arrow keys: Flip the card between the front and back.down keyup key

H key: Show hint (3rd side).h key

A key: Read text to speech.a key


Play button


Play button




Click to flip

32 Cards in this Set

  • Front
  • Back
What Field Manual covers counseling?
FM 22-100 Appendix C
What are the characteristics of effective counseling?
1. Purpose: Clearly define the purpose of the counseling.
2. Flexibility: Fit the counseling style to the character of each subordinate and to the relationship desired.
3. Respect: View subordinates as unique, complex individuals, each with a distinct set of values, beliefs, and attitudes.
4. Communication: Establish open, two-way communication with subordinates using spoken language, nonverbal actions, gestures, and body language. Effective counselors listen more than they speak.
5. Support: Encourage subordinates through actions while guiding them through their problems.
What are the three approaches to counseling?
1. Directive
2. Non-directive
3. Combined
Explain the advantages and disadvantages of Directive counseling.

* Quickest method.
* Good for people who need clear, concise direction.
* Allows counselors to actively use their experience.


* Doesn't encourage subordinates to be part of the solution.
* Tends to treat symptoms, not problems.
* Tends to discourage subordinates from talking freely.
* Solution is the counselor's, not the subordinate's.
Explain the advantages and disadvantages of Non-Directive counseling.

* Encourages maturity.
* Encourages open communication.
* Develops personal responsibility.


* More time-consuming
* Requires greatest counselor skill.
Explain the advantages and disadvantages of Combined counseling.

* Moderately quick.
* Encourages maturity.
* Encourages open communication.
* Allows counselors to actively use their experience.


* May take too much time for some situations.
What are the two categories of developmental counseling?
1. Event-oriented counseling
2. Performance / Professional growth counseling
What are some examples of Event-oriented counseling?
1. Counseling for specific instances
2. Reception and Integration
3. Crisis Counseling
4. Referral Counseling
5. Promotion Counseling
6. Adverse Separation
7. Performance / Professional growth counseling
What areas would you cover in a reception and integration counseling?
* Organizational standards.
* Chain of command.
* NCO support channel (who and how used).
* On-and-off duty conduct.
* Personnel/personal affairs/initial clothing issue.
* Organizational history, organization, and mission.
* Soldier programs within the organization, such as soldier of the month/quarter/year and Audie Murphy.
* Off limits and danger areas.
* Functions and locations of support activities (see Figure C-3).
* On- and off-post recreational, educational, cultural, and historical opportunities.
* Foreign nation or host nation orientation.
* Other areas the individual should be aware of, as determined by the leader.
What are the 4 steps of the Counseling Process?
1. Identify the need for counseling.
2. Prepare for counseling.
3. Conduct counseling.
4. Follow up.
What are the steps required to prepare for counseling?
* Select a suitable place.
* Schedule the time.
* Notify the subordinate well in advance.
* Organize information.
* Outline the counseling session components.
* Plan your counseling strategy.
* Establish the right atmosphere.
A counseling session consists of what 4 basic components?
* Opening the session.
* Discussing the issues.
* Developing the plan of action.
* Recording and closing the session.
What are the requirements of successful counseling?
What are the requirements of successful counseling?

* Establish communications.
* Get the person to feel at ease.
* Listen to the problem.
* Don't put the person down by showing him his problem is common.
* Develop confidence between the counselee and yourself.
What is the definition of counseling?
Counseling is subordinate-centered communication that produces a plan outlining actions necessary for subordinates to achieve individual or organizational goals.
How many human needs are there?
4 (Physical, Social, Security and Higher (Religious))
What is tact?
A keen sense of what to do or say in order to maintain good relations with others and to avoid offense
What is the objective of counseling?
For one person to help another
What are the 7 steps to problem solving?
1. Identify the problem
2. Identify facts and assumptions
3. Generate alternatives
4. Analyze alternatives
5. Compare the alternatives
6. Make and execute your decision
7. Assess the results
What is communications?
Communications is the flow or exchange of information and ideas from one person to another.
Faulty communications causes most problems. True or false?
Leaders should seek to develop and improve what three leader counseling skills?
1. Active Listening
2. Responding
3. Questioning
To insure that they understand the message sent to them, the receiver should send what back to the transmitter?
What are the four qualities of an effective counselor?
1. Respect for subordinates
2. Self-awareness and Cultural awareness
3. Empathy
4. Credibility
In communications, your exchange of information has three important parts. What are they?
1. Message
2. Content
3. Context
Name some good conditions that make for good discipline
* High performance standards
* Loyalty to superiors and subordinates
* Competitive activities
* Tough training
* Open channel of communications
What course of action should a supervisor take when a subordinate has been performing below his/her usual standards?
1. Counsel about substandard performance.
2. Attempt to define the problem with the soldier.
3. Afford opportunity and time to solve the problem.
4. Make a written statement of counseling
What are the stresses that influence behavior?
* Fear
* Hunger
* Illness
* Anxiety
* Fatigue
By neglecting the welfare of your soldiers, you will probably do what?
Lose their respect and loyal cooperation
What form is used for counseling?
DA Form 4856 E
When is the directive approach in counseling most likely to be used?
When time is short, when the LEADER knows what to do, when the counseled soldier has limited problem-solving abilities.
Is it a requirement that a leader counsel his/her subordinates?
Yes. A leader who neglects to counsel his subordinates is negligent in his performance of duty
Is performance counseling limited to bad performance?
No. Counseling may also be for good performance