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32 Cards in this Set
- Front
- Back
What Field Manual covers counseling?
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FM 22-100 Appendix C
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What are the characteristics of effective counseling?
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1. Purpose: Clearly define the purpose of the counseling.
2. Flexibility: Fit the counseling style to the character of each subordinate and to the relationship desired. 3. Respect: View subordinates as unique, complex individuals, each with a distinct set of values, beliefs, and attitudes. 4. Communication: Establish open, two-way communication with subordinates using spoken language, nonverbal actions, gestures, and body language. Effective counselors listen more than they speak. 5. Support: Encourage subordinates through actions while guiding them through their problems. |
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What are the three approaches to counseling?
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1. Directive
2. Non-directive 3. Combined |
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Explain the advantages and disadvantages of Directive counseling.
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Advantages:
* Quickest method. * Good for people who need clear, concise direction. * Allows counselors to actively use their experience. Disadvantages: * Doesn't encourage subordinates to be part of the solution. * Tends to treat symptoms, not problems. * Tends to discourage subordinates from talking freely. * Solution is the counselor's, not the subordinate's. |
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Explain the advantages and disadvantages of Non-Directive counseling.
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Advantages:
* Encourages maturity. * Encourages open communication. * Develops personal responsibility. Disadvantages: * More time-consuming * Requires greatest counselor skill. |
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Explain the advantages and disadvantages of Combined counseling.
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Advantages:
* Moderately quick. * Encourages maturity. * Encourages open communication. * Allows counselors to actively use their experience. Disadvantages: * May take too much time for some situations. |
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What are the two categories of developmental counseling?
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1. Event-oriented counseling
2. Performance / Professional growth counseling |
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What are some examples of Event-oriented counseling?
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1. Counseling for specific instances
2. Reception and Integration 3. Crisis Counseling 4. Referral Counseling 5. Promotion Counseling 6. Adverse Separation 7. Performance / Professional growth counseling |
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What areas would you cover in a reception and integration counseling?
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* Organizational standards.
* Chain of command. * NCO support channel (who and how used). * On-and-off duty conduct. * Personnel/personal affairs/initial clothing issue. * Organizational history, organization, and mission. * Soldier programs within the organization, such as soldier of the month/quarter/year and Audie Murphy. * Off limits and danger areas. * Functions and locations of support activities (see Figure C-3). * On- and off-post recreational, educational, cultural, and historical opportunities. * Foreign nation or host nation orientation. * Other areas the individual should be aware of, as determined by the leader. |
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What are the 4 steps of the Counseling Process?
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1. Identify the need for counseling.
2. Prepare for counseling. 3. Conduct counseling. 4. Follow up. |
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What are the steps required to prepare for counseling?
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* Select a suitable place.
* Schedule the time. * Notify the subordinate well in advance. * Organize information. * Outline the counseling session components. * Plan your counseling strategy. * Establish the right atmosphere. |
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A counseling session consists of what 4 basic components?
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* Opening the session.
* Discussing the issues. * Developing the plan of action. * Recording and closing the session. |
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What are the requirements of successful counseling?
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What are the requirements of successful counseling?
* Establish communications. * Get the person to feel at ease. * Listen to the problem. * Don't put the person down by showing him his problem is common. * Develop confidence between the counselee and yourself. |
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What is the definition of counseling?
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Counseling is subordinate-centered communication that produces a plan outlining actions necessary for subordinates to achieve individual or organizational goals.
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How many human needs are there?
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4 (Physical, Social, Security and Higher (Religious))
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What is tact?
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A keen sense of what to do or say in order to maintain good relations with others and to avoid offense
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What is the objective of counseling?
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For one person to help another
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What are the 7 steps to problem solving?
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1. Identify the problem
2. Identify facts and assumptions 3. Generate alternatives 4. Analyze alternatives 5. Compare the alternatives 6. Make and execute your decision 7. Assess the results |
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What is communications?
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Communications is the flow or exchange of information and ideas from one person to another.
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Faulty communications causes most problems. True or false?
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True
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Leaders should seek to develop and improve what three leader counseling skills?
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1. Active Listening
2. Responding 3. Questioning |
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To insure that they understand the message sent to them, the receiver should send what back to the transmitter?
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Feedback
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What are the four qualities of an effective counselor?
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1. Respect for subordinates
2. Self-awareness and Cultural awareness 3. Empathy 4. Credibility |
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In communications, your exchange of information has three important parts. What are they?
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1. Message
2. Content 3. Context |
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Name some good conditions that make for good discipline
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* High performance standards
* Loyalty to superiors and subordinates * Competitive activities * Tough training * Open channel of communications |
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What course of action should a supervisor take when a subordinate has been performing below his/her usual standards?
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1. Counsel about substandard performance.
2. Attempt to define the problem with the soldier. 3. Afford opportunity and time to solve the problem. 4. Make a written statement of counseling |
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What are the stresses that influence behavior?
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* Fear
* Hunger * Illness * Anxiety * Fatigue |
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By neglecting the welfare of your soldiers, you will probably do what?
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Lose their respect and loyal cooperation
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What form is used for counseling?
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DA Form 4856 E
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When is the directive approach in counseling most likely to be used?
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When time is short, when the LEADER knows what to do, when the counseled soldier has limited problem-solving abilities.
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Is it a requirement that a leader counsel his/her subordinates?
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Yes. A leader who neglects to counsel his subordinates is negligent in his performance of duty
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Is performance counseling limited to bad performance?
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No. Counseling may also be for good performance
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