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4 Cards in this Set

  • Front
  • Back

What are the five steps in the decision making process

1. identify the problem and uncertainties


2. obtain information


3. make predictions about the future


4. make decisions by choosing between alternatives


5. implement the decision, evaluate performance, and learn.

6 steps in a value chain and overseer

1) R&D

2) Design of products and Processes


3) Production


4) Marketing


5) Distribution


6) Customer Service


Admin oversees all functions



5 Key success factors consumers want from supply and value chains

1) Timeliness


2) Quality


3) Cost and efficiency


4) Innovation


5) Sustainability

Three managment accounting guidlines

1) Cost benefit approach


2) Behavioral and technical considerations


3) Different Costs for Different Purposes