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19 Cards in this Set

  • Front
  • Back
Needs assessment analysis
1.describe objective
2.define situation
3.gap analysis
4. set priorities
5. investigate & develop options
6. evaluate options and budget impact
7. recommend solutions
andragogy
how adults learn
5 characteristics of andragogy
1. self-concept
2. experience
3, readiness to learn
4. orientation to learn (apply info)
5. motivation to learn
hierachy of needs
1. physical
2. safety
3. social
4. esteem
5. self-actualization
theory x and y managers
x- employess are lazy and need to be constantly told what to do
y-employees will seek out challenging work
ERG
like maslow but can work at different levels @the same time
only 3
existence, relatedness and growth
acquired needs theory
motivations are based on past experiencces, 1 of 3:

achievement
-take risks
-require constant feedback
-work alone or w/same level

affiliation
-look for acceptance
-lie regular interaction

power
-managers, coordinate workgroups
equity theory
perception of fair trade
expectancy theory
calcuating effort to reward
-expectancy
*asses capability of completeing
-intrumentality
*what's in it for me
-valence
calculate whether reward worth effort
LPC score
high LPC score means that has a greater concern for people than for tasks
Managerial grid
show placement on caring for people(x) vs production (y)
on a graph grid
path-goal theory
leaders must create and direct on goals
styles:
directive
*specifies tasks

participative
*choosed w/group

achievemnet
*establishes difficult goal and ecourages others to achieve
leadership styles for job maturity
telling
selling
participating
delegating
mean
sum of values diveded by numer in set
mode
# that occurs most frequently
median
midway point
moving average
as recen numers added older numers dropped
weighted average
compensates for out-of -date date
weighted moving average
assign more weight to current data as well as doprring older data as new is added