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12 Cards in this Set

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Information Technology
consists of all the hardware and software that a firm needs to use in order to achieve its business objectives
ex. computer machines, disk drives, handheld mobile devices, software: Windows operating systems, MS Office
feedback
output that is returned to appropriate members of the organization to help them evaluate or correct the input stage
Management Information Systems (MIS)
deals with behavioral issues as well as technical issues surrounding the development, use and impact of information systems used by managers and employees in the firm
senior management
makes long-range strategic decisions about products and services as well as ensures financial performance in the firm
middle management
carries out the programs and plans of senior manageement
operational management
responsible for monitoring the daily activities of the business
knowledge workers
engineers, scientists, or architects; design products or services and create new knowledge for the firm
data workers
secretaries, clerks; assist with paperwork at all levels of the firm
production or service workers
actually produce the product and deliver the service
computer hardware
physical equipment used for input, processing, and output activities in an information system
computer software
consists of the detailed, pre-programmed instructions that control and coordinate the computer hardware components in an information system
collaboration
occurs when 2 or more people work together to achieve a common goal, result, or work product