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53 Cards in this Set

  • Front
  • Back

Operation Management

Design, direction, and control of processes

SIPOC

Supplier, input, process, output, customer

Process

Activity that consumes an input and makes it an output for customers

Suppliers

Provide business with inputs to make a product

Integrated Supply Chain

When partners and processes are in harmony, equal attention, visibility of the supply chain and transparency of information.

Craft Production

Manufacturing products by hand

James Watt

Created steam engine

1st Industrial Revolution

Intro of production machinery and factories

2nd Industrial Revolution

Migration of Americans from rural to urban areas

Standard Work

Work that is broken down into individual processes and analyzed to determine most efficient way to do job

System Thinking

All components of a business are interrelated and changing one of them can have an unforeseen outcome elsewhere

Constraint

A factor that limits the performance of a process or operation and therefore results in sub-optimal output

Bottleneck

When a constraint causes an organization to be unable to meet the demands of its customers

Theory of Constraints

Locate/Identify, Subordinate, Elevate, Lather,Rinse,Repeat

3rd Industrial Revolution

Intro of computers in the workplace, made new efficiencies and capabilities.

4th Industrial Revolution

Intro of machines/Automation

Value Stream

A process flow that highlights which steps add value and which don’t

LEAN

What customer expects


Mapping and Evaluating Value Stream


work to continuously flow


Customer Pulls Product


Never Stop Improving

DMAIC

Define


Measure


Analyze


Improve


Control

Kaizen Process

“Change for better”

DOWNTIME

Defects


Overproduction


Waiting


Not Utilizing Talent


Transportation


Inventory


Motion


Excess Processing

Statistical Process Control

Way of measuring whether or not a business is delivering value to customers

Customer has what Four Utilities?

Form


Possession


Place


Time

Cycle Stock

Inventory companies elect to hold based on what is anticipated

Buffer Stock

Goods Held to protect the customer from starvation, in case of increase in demand

Safety Stock

Goods held at any point to prevent customers from starvation by capability issues

Safety Stock

Goods held at any point to prevent customers from starvation by capability issues

Pipeline Stock

Product moving through chain

Speculative Stock

Held for season demand, price increases and shortages.

Psychic Stock

Based on assumption that purchasing is seeing product

Reorder/Trigger Point

When inventory drops below certain pounds more product is needed.

S&OP (Sales and Operations Planning)

Used to develop a plan for business to meet customer demand

Mean Absolute Percentage Error

Metric used to measure inaccurate Traditional Forecasting

CPFR & VMI

Models used to help improve forecasting by leveraging their suppliers share data.

Evangelists

Customer who promotes and markets product w/o compensation

Big Data

Designed to process cast amounts of Data and derive customer rights

Anticipatory Shipping

A model used to help anticipate people’s orders, created by Amazon.

Point-Of-Presence

Area of Supply Chain capable of delivering product to customer

Greenfield Analysis

Design and construction occurring where no previous facility exists

Greenfield Analysis

Design and construction occurring where no previous facility exists

Brownfield Analysis

Existing facility or process being changed and modified

Greenfield Analysis

Design and construction occurring where no previous facility exists

Brownfield Analysis

Existing facility or process being changed and modified

Offshoring

Moving manufacturing activities in order to save land and labor costs

Backshoring

Moving production facilities back to home country

Backshoring

Moving production facilities back to home country

Nearshoring

Moving facilities back into local region, but not home country

V-Plant

Small # of raw materials, flow towards manufacture of large # of unfinished goods

V-Plant

Small # of raw materials, flow towards manufacture of large # of unfinished goods

A-Plant

Large # of raw materials flow into manufacture of a small # of unfinished goods

T-Plant

Numerous similar finished goods are created by combing common parts, kits, or sub-components

T-Plant

Numerous similar finished goods are created by combing common parts, kits, or sub-components

I-Plant

Raw materials flow into different goods (Assembly Line)