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3 Cards in this Set

  • Front
  • Back

What are some alternatives you can offer after putting the client on hold?

1) New to used


2) New to floor model


3) New to less equipment


4) New to more equipment


5) Used to newer for same payment


6) Used to older - more equipment

What are 4 mistakes you can make when offering an alternative?

1) Not offering the switch


2) Being too specific


3) Using wrong words


4) Offering switch too early in the call

What is the purpose of putting the buyer on hold?

Surprise gets control


1) Changes the game


2) Improves buyer situation


3) Determines prospect flexibility


4) Gives the buyer reason to come in


5) Creates urgency


6) Multiplies product availability


7) Gets you off of pricing one product