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22 Cards in this Set

  • Front
  • Back

Perception

Definition " The process by which physical sensationssuch as sights, sounds, and smells are selected,organised, and interpreted. The eventual interpretationof the stimulus allows it to be assigned meaning."

The perceptual process

Stimuli --> Sensory receptors --> Attention --> Interpretation --> Response --> Perception

Selectiive Attention

People screen out parts of the information they are exposed to

Selective Disortion

Information is interpreted in a way that supports what i already believed

Selective Retention

Consumers easily remember positive features about a brand they lika and tend to forget positive aspects of o competing brand.

The different stimuli

Viosion


Smell


Sound


Touch


Taste

Absolute threshold

The minimum amount of stimulatio that can be detected on a sensory channel

Differential threshold

The ability of a sensort system to detect changes or differences between two stimuli. The issue of when or if a change will be noticed is relevant to many marketing situations.

JND

Just noticeable difference

Weber's Law

States that the amount of change that is necessary to be noticed is related to the original intensity of the stimulus.

Perceptual selection

When people attend to only a small portion of the stimuli that they are exposed to.

Gestalt psychology

People derive meaning from the totality of a set of stimuli rather than from any one individual stimuli.

Principle of closure

Consumers tent to perceive an incomplete picture as complete, filling in the blanks based on precious experience.

Principle of similarity

Consumers tend to group together objects that share similar ohsyical characteristics.

Figure ground principle

where one part of the stimulus will dominate while others recede into the background.

Interpretation

The meaning that people assign to phenomena, whether from stimuli from the outside world or the ideas and concepts from the persons own mind

Priming

Where consumers assign meaning based on the set of beliefs held

Symbolic consumption

Where the meaning attached to the act of consuming the goods, eg. femininity, health, wealth

Stimulus Ambiguty

Where consumers project their own experiences an aspirations to assign meaning

Stimulus organisation

Where people relate incoming sensations to imagery of other sensations already in memory based on fundamental organisation principles.

Semiotics

Examines the correspondence between sign and symbols and their role in the assignment of meaning.

Hyperreality

Refers to the becoming real of what is initially 'hype'.