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23 Cards in this Set
- Front
- Back
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The Process of exchanging information and generating and transmitting meanings between two or more individuals.
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Communication
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The communication process is based on:
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Stimulus
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The person or group who initiates the communication process:
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Source
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The actual physiologic product of the source:
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Message
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The medium the sender has selected to send the message:
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Channel
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This person must translate and interpret the message sent:
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Receiver
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A confirmation that the receiver has understood the intended message:
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Feedback Noise
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An exchange of information using words, including both spoken and written words:
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Verbal Communication
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The transmission of information without the use of words :
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Nonverbal communication
(Body language) |
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The communication that happens within an individual
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Intrapersonal Communication
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Communication between two or more people with a goal to exchange message:
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Interpersonal Communication
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Communication that occurs when nurses interact with two or more individuals:
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Small-group Communication
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Communication that occurs when individuals and groups within an organization communicate to achieve established goals:
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Organizational Communication
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How individual group members relate to one another during the process of working towards group goals:
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Group Dynamics
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A consistent method for hand-off communication that is clear, structured, and easy to use:
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SBAR
(Situation, Background, Assessment, Recommendations) |
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People who provide and receive assistance in meeting human needs:
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Helping Relationship
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A confidence and expertise in ones practice:
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Professionalism
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Identifying with the way another person feels
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Empathy
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A feeling of mutual trust experienced by people in a satisfactory relationship
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Rapport
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The study of meaning of words:
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Semantics
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A phenomenon that involves "unruffling" or clearing, congested areas of energy in the body and redirecting this energy
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Therapeutic Touch
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a stereotyped, trite, or pat answer:
(offering false assurance) |
Cliche
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Anger and aggressiveness between nurses, or nurse to nurse hostility:
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Horizontal Violence
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