Coms

Front 1

when all group members can agree with the group's decision, whether or not it was their favorite option, you have

Back 1

consensus

Front 2

This kind of leader is a person of vision, who has a lot of personal charisma

Back 2

transformational

Front 3

This document describes the goals or mission of the group

Back 3

group charter

Front 4

Silent idea generation before group discussion is called …

Back 4

technique

Front 5

This type of conflict relates to how group members get along with one another

Back 5

affective

Front 6

In this conflict management strategy, you give in to the other party

Back 6

accommodating

Front 7

In this situational leadership strategy, the leader is an encourager and cheerleader

Back 7

selling

Front 8

When giving this kind of feedback, you talk about the processes the group uses

Back 8

procedural

Front 9

This can happen when a group is too cohesive

Back 9

groupthink

Front 10

This planning tool can be used to help a group figure out all the tasks that need to be done, and in what order

Back 10

PERT Diagram

Front 11

This is what happens when group members talk about things they already know, rather than introducing new ideas into the discussion

Back 11

information bias

Front 12

A leader who is not elected, but becomes the leader through the acceptance of other group members, is called

Back 12

emergent

Front 13

If I say, “that’s a stupid idea,” I am giving you this kind of feedback

Back 13

evaluative

Front 14

If I threaten to punish you, I am exerting this kind of power

Back 14

coercive

Front 15

In this method of generating ideas, you aim to compile as many suggestions as possible, without evaluating them

Back 15

brainstorming

Front 16

In this kind of conflict, one side wins and the other side loses

Back 16

competitive

Front 17

A decision making method where each member gets an equal say in the outcome is called

Back 17

voting

Front 18

If you admire someone and want to be like them, they have this

Back 18

referent power

Front 19

The standard agenda has this many steps

Back 19

six

Front 20

When two interdependent parties both want a limited resource, we have

Back 20

conflict

Front 21

If someone has the ability to give you attention or favors for certain behaviors, they have this

Back 21

reward power

Front 22

The use of positive interpersonal influence is called

Back 22

leadership

Front 23

The written record of what happened during a meeting is called …

Back 23

minutes

Front 24

A document that describes the behavior that is appropriate in a group is called …

Back 24

code of conduct

Front 25

Feedback that provides advice on how to act or communicate is called

Back 25

prescriptive

Front 26

two main challenges to group decision-making effectiveness

Back 26

information bias and groupthink

Front 27

What does PERT stand for?

Back 27

Program Evaluation and Review Technique

Front 28

two outcomes that constitute a high-quality decison

Back 28

Achieve high rewards and low costs, come to conclusion thats acceptable to the group

Front 29

two types of group conflict

Back 29

competitive and cooperative

Front 30

identify three types of power relevent to group conflict

Back 30

reward, legitimate, informational

Front 31

five types of conflict management strategies

Back 31

1) Avoiding
2) Accomodating
3) Competing
4) Compromising
5) Collaborating

Front 32

three competencies that the communication competency approach to leadership requires

Back 32

task, relational, technical

Front 33

two situational leadership styles

Back 33

selling, telling

Front 34

providing feedback that relates to the outcome of a group activity

Back 34

task feedback

Front 35

focuses on the process of getting toward the outcome of a group goal

Back 35

procedural feedback

Front 36

a task skill for group decision-making

Back 36

inference drawing

Front 37

relational skill for group decision-making

Back 37

leadership

Front 38

two functions group needs to do to make decision effectively

Back 38

achieve understanding of problem, theyre trying to solve, group needs to seek and develop a set of alternatives

Front 39

three essential components of a meeting agenda

Back 39

time spent on project, locations of meeting, discussing the code of conduct

Front 40

three things in meeting minutes

Back 40

who attended meeting, what was decided, and responsibilities each person took

Front 41

describes behaviors that are appropriate in this particular group

Back 41

code of conduct