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A reads text to speech;
15 Cards in this Set
- Front
- Back
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Backup |
Copy of info such as what's stored on a hard drive |
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Preventative maintenance |
Reg. Maintenance that extends life of PC |
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Documentation |
Last step in PC repair |
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Troubleshooting |
Used to locate the cause of a fault Ina computer system and correct the problem |
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Diagnostic tools |
Software to help locate and solve problems |
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Liability release |
Waiver of responsibility of data is lost it corrupted during repair |
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ESD vacuum cleaner |
Low airflow device used to remove collected dust from inside case |
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Identify problem |
First step in troubleshooting |
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Open ended question |
Allows a customer to explain a problem |
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Closed ended question |
Question that's asks for a specific response |
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Event viewer |
Used to see date and time a problem occurred |
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Device manager |
Used to determine if a hardware device is operational |
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Task manager |
Used to easily monitor c poo u, memory and network performance |
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Beep code |
Post generated info used in trouble shooting |
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Conversation etiquette |
Expected professionalism |
