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14 Cards in this Set
- Front
- Back
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A Laptop with an external USB hard drive and an external monitor is not booting from the internal hard drive. Power has been verified and the battery is fully charged, but the laptop appers to be stopping agter the POST. What should you to to help troubleshoot the problem? |
Disconnect external devices. |
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What user-interface feature on a mobile device is used when you drag your finger up and down or left to right to scroll the mobile display? |
Touchflow |
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What type of PCMCIA card is used for memory? |
Type I |
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Which statement is true about laptops and smaller mobile devices? Handheld mobile device parts are usually field serviceable. Most laptops use mechanical drives. Most handheld mobile devices use mechanical drives. Laptops use multitouch and touch flow technology. |
Most laptops use mechanical drives. |
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Laptops often enable you to switch the display to an external monitor. The is accomplished though what type of key combination? |
Fn |
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Which one of the following could cause a ouch pad to fail? Oil on the touch pad Incorrect vido driver An external keboard Loose wire Corrupt drive |
Loose wire Corrupt drive |
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What is required to set up and ExpressCard card for use? |
Plug it in. |
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A trouble ticket is submitted to you. It shows that a user has intermittent line on her LCD display. When you go to investigate, you notices that the lines appear and dissappear as you move the display panel. What has the most likely happened? |
The display cable is loose |
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One of your customers tells you that his laptop's battery isn't charging. What should you do first? |
Check for a power light on the laptop's AC adapter. |
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One of the users in your organization has a laptop that only has a PATA controller. The user wants to add a SATA hard drive to the computer of extra storage. What would be the best way to go about this? |
Make use of an external USB device. |
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One of the users in your organization complains that her laptop has no means to charge its battery. What item would you most likely purchase to resolve this issue? |
An AC adapter |
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What does it mean when a laptop appears to shut down and the power light is blinking? |
The system is in power saving mode. |
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A user reports that her laptop cannot connect to the wireless network. Which of the following is the first step a technician should take to fix the problem? |
Check that the Wi-Fi switch is enabled on the laptop. |
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You are attempting to set up a laptop that will display though a projector. Nothing appears on the projector screen. What should you press to enable vewing on the projector screen? |
Function keys |
