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10 Cards in this Set

  • Front
  • Back

What does BIOS provide for the computer? (Choose the best answer.)


a. BIOS provides the physical interface for various devices such as USB and


FireWire ports.


b. BIOS provides the programming that enables the CPU to communicate with other hardware.


c. BIOS provides memory space for applications to load into from the hard drive.


d. BIOS provides memory space for applications to load into from the main


system RAM.


B. BIOS provides the programming that enables the CPU to communicate with other hardware.

What is the correct boot sequence for a PC?
A. CPU, POST, power good, boot loader, operating system


B. POST, power good, CPU, boot loader, operating system


C. Power good, boot loader, CPU, POST, operating system


D. Power good, CPU, POST, boot loader, operating system


D. Here’s the correct boot sequence: power good, CPU, POST, boot loader, operating system.

Jill decided to go retro and added a second floppy disk drive to her computer. She thinks she has it physically installed correctly, but it doesn’t show up in Windows. Which of the following options will most likely lead Jill where she needs to go to resolve the issue?


a. Reboot the computer and press the f key on the keyboard twice. This signals that the computer has two floppy disk drives.


b. Reboot the computer and watch for instructions to enter the CMOS setup utility (for example, a message may say to press the delete key). Do what it says to go into CMOS setup.


B. Jill should reboot the computer and watch for instructions to enter the CMOS setup utility (for example, a message may say to press the delete key). She should do what it says to go into CMOS setup.

1. b. The device has an option ROM that loads BIOS, so there’s no need for a driver disc. didn’t include everything needed to set up the device.

B. Most likely the device has an option ROM, because it works.

Which of the following most accurately describes the relationship between BIOS and hardware?


A. All hardware needs BIOS.
B. All hardware that attaches to the motherboard via ribbon cables needs BIOS.


C. All hardware built into the motherboard needs BIOS.


D. Some hardware devices need BIOS.


A. All hardware needs BIOS!

After a sudden power outage, Samson’s PC rebooted, but nothing appeared on the screen. The PC just beeps at him, over and over and over. What’s most likely the problem?


A. The power outage toasted his RAM.
B. The power outage toasted his video card.


C. The power outage toasted his hard drive.


D. The power outage toasted his CPU.


A. The repeating beep and a dead PC most likely indicate a problem with RAM.

Davos finds that a disgruntled former employee decided to sabotage her com- puter when she left by putting a password in CMOS that stops the computer from booting. What can Davos do to solve this problem?


a. Davos should boot the computer while holding the left shift key. This will clear the CMOS information.


b. Davos should try various combinations of the former employee’s name. The vast majority of people use their name or initials for CMOS passwords.


c. Davos should find the CMOS clear jumper on the motherboard. Then he can boot the computer with a shunt on the jumper to clear the CMOS information.

C. Davos should find the CMOS clear jumper on the motherboard and then boot the computer with a shunt on the jumper to clear the CMOS information.

Richard over in the sales department went wild in CMOS and made a bunch of changes that he thought would optimize his PC. Now most of his PC doesn’t work. The computer powers up, but he can only get to CMOS, not into Win- dows. Which of the following tech call answers would most likely get him up and running again?


c. Boot into the CMOS setup program and then find the option to load a plug- and-play operating system. Make sure it’s set to On. Save and exit CMOS; boot normally into Windows. You should be up and running in no time.


d. Boot into the CMOS setup program and then find the option to load Opti- mized Default settings. Save and exit CMOS; boot normally into Windows. You should be up and running in no time.


D. Please don’t hand Richard a screwdriver! Having him load Optimized De- fault settings will most likely do the trick.

Jill boots an older Pentium III system that has been the cause of several user complaints at the office. The system powers up and starts to run through POST, but then stops. The screen displays a “CMOS configuration mismatch” error. Of the following list, what is the most likely cause of this error?


A. Dying CMOS battery


B. Bad CPU
C. Bad RAM
D. Corrupt system BIOS


A. The CMOS battery is likely dying.

Where does Windows store device drivers?


A. Computer


B. Hardware
C. Registry
D. Drivers and Settings


C. Windows stores device drivers in the Registry.