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13 Cards in this Set
- Front
- Back
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What occurs when a person denies or minimizes problems that could lead to overt conflict?
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Neglect Response.
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What are interactions in which the real conflicts are hidden or denied and a counterfeit excuse is created for arguments or put-downs?
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Games.
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What is agression that is denied or disguised by the aggressor?
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Passive Aggression.
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What is staying committed to a relationship despite differences?
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Loyalty Response.
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What exists when people who depend on each other express different views, interests, or goals and perceive their views as incompatible or oppositional?
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Interpersonal Conflict.
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What is granting forgiveness or putting aside our own needs when there is no standard that says we should or must do so?
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Grace.
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What involves leaving a relationship by physically walking out or psychologically withdrawing?
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Exit Response.
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What is noting that an issue that comes up in the course of conflict is important and should be discussed later?
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Bracketing.
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What is when one person wins at the expense of the other?
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Win-Lose Orientation.
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What assumes that conflict results in disfavor for everyone?
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Lose-Lose Orientation.
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What assume that there are usually ways to resolve differences so that everyone gains?
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Win-Win Orientations.
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What is building a solution through negotiation and acceptance of parts of proposals?
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Contracting.
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What is an active, constructive strategy for dealing with conflict by talking about problems and trying to resolve them?
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Voice Response.
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