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12 Cards in this Set

  • Front
  • Back
Ways of knowing in Relation to Decision Making
1. Knowing the Profession
2. Knowing the Self
3. Knowing the Case
4. Knowing the Patient
5. Knowing the Person
Effective DM relies on ...
1. What the nurse knows about the patient.

2. The ability to engage the patient in discussion about their needs.

3. Ability to engage others (friends or family) in identification and evaluation of decisions
Critical Thinkers exhibit:
1. Confidence
2. Creativity
3. Flexibility
4. Intuition
5. Perserverance
6. Reflection
7. Open-mindedness
What is problem solving?
The gap between "what is" and "what should be."
What is decision making?
1. Purposeful and goal-directed
2. Selection of one course of action from alternatives
What is Critical Thinking?
The rational process of questioning the norm.
Types of problems
1. Critical Problem - urgent and require immidiate intervention

2. Actual Problem - problems that require prompt attention

3. Potential Problem - problems that can emerge at any time
Problem Solving Strategies (5)
1. Direct Intervetion = the person discovering the problem resolves it

2. Indirect Intervention = use of interpersonal skill to influence other to solve.

3. Delegation = assign task to another person

4. Purposful Inaction = conscious inaction in hope that time will resolve the problem

5. Consult/Collaborate = Exchange of information to solve the problem
Effective decisions are a function of:
1. Quality

2. Acceptance

3. Time
The Decision Making Process (steps)
1. Define objectives
2. Generate Options
3. Analyze Options
4. Select Best Option
5. Implement the option
6. Evaluate outcome
Styles of Decisioin Making
1. Autocratic

2. Participative

3. Consultive

4. Delegative
Barriers to Effective Decision Making
1. Always fixing problems fast

2. Ineffective communication

3. Paying too much attention to the squeaky wheels

4. Using assumptions, beliefs, judgements and guesswork instead of facts

5. Not knowing your authority