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39 Cards in this Set

  • Front
  • Back
1.Affective Conflict?
Conflict resulting from clash of personality and competition for power
2.Brainstorming?
Process of generating as many ideas without evaluation
3.Collaboration?
Win-Win style finding solution that pleases both parties
4.Communication?
Process of creating, sending, receiving and interpreting messages between people.
5. Compromise?
Preference giving a little to gain a little
6. Conflict?
Discordant ideas or feelings are expressed
7. Contingency Concept?
ideas contigent upon the situation determines the leadership
8. Creative Thinking?
Member use imagination, intuition, hunches, to promote creative thinking
9. Criteria?
Standards and guidelines used to evalute ideas
10. Critical Thinking?
Systematic thinking evidence, reasoning, and logic
11. Culture?
Beliefs, values, and symbols by identifiable group
12. Designated Leader?
Appointed or elected leader
13. Deviants?
Members consistently violate group norms
14. Distributed leadership?
Each member provide leadership
15. Either or Thinking?
Members choose between only two options
16. Emergent Leader?
Starts w/same level as members but emerges as leader
17. Fallacies?
Mistakes in reasoning/faulty reasoning
18. Functional Concepts?
Ideas that certain functions need to be performed
19. Groupthink?
Then tendency not to examine critically all aspects of a decision
20. Inputs?
"Raw Materials" of the system
first tools used for outputs
22. Leader?
Any person in the group who uses interpersonal influnce to help group achieve
23. Leadership?
The use of communication to modify attitudes and behaviors of members to meet group goals
24. Maintance Roles?
Behaviors that help the group maintain harmonious relationships
25. Nonverbal Behavior?
Anything in a message that is not the word itself
26. Norms?
Standards of behavior and procedures by which members operate
27. Outputs?
are the "results" product of groups throughput process
28. Pert?
Program evaluation and review technique that helps group members manage
29. Primary Tension?
Anxiety arising in groups formation as members work out their relationships/roles
30. Problem Solving?
All things you have to do to move... to get to the existing goal
31. Procedural Conflict?
Disagreement about how to do something
32. Procedural Model of problem-solving P-MOPS)?
A flexible framework to guide each phase of problem solving
33. Role?
The part a member plays in a group
34. Rules?
Formal, explicit standards of behavior and procedures a group operate
35. Secondary Tension?
Differing opinions about the substantive work of group
(task related)
36. Small Group Communication?
is interpersonal communication within groups of between 3 and 20 individuals
37. Substantive Conflict?
Resulting from disagreements over ideas, information, reasoning, or evidence
38. Task Roles?
Roles that encompass directly to accomplishment of groups task
39. Teritary Tension?
Tension that power and status struggles in a group
40. Throughput Processes?
Influnces on the system that result from actual activites within a group about the business