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58 Cards in this Set
- Front
- Back
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What is communications
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It is a symbolic interaction between humans to create meaning
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What are the 3 transactional model of human communications
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1. Messages that are being sent and received are Simultaneous
2.The process for people to influence each other is fluid 3. To rely on the cooperative interdependence of others is relational |
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The transaction of meaning occurs wheather:
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or not you intended it too
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What is important to remember about meaning?
(3 explanations) |
1. A message with significance
2. are derived with several characteristics 3. Misunderstanding is when someone attaches a different meaning to a message with a different intention |
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What are the 5 aspects associated with the meanings of messages
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1. How it is said
2. The channel used to transmit a message 3. Environment and it's noise (External, Physiological, psychological) 4. People 5. Interaction |
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What are symbols?
(Definition and key 3 things) |
it is something used to help people interact. Symbols are agreed upon and have a common use/
It is an object, idea, and/or behavior |
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What are the 5 different types of communications?
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Intrapersonal - one
Dyadic - 2 people Small group - 3 to 8 people Public - speaker - audience Mass - no personal contact |
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Communication fills 4 types of needs:
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Physical, practical, social, and identity
OR P.I.P.S |
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What are the 5 things you need to remember about communication?
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- Irreversible
- unrepeatable - situationally dependent - carries content & relational dependent - It's a set of skills that can be learned |
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What does content carry?
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Content refers to the essential meaning of communication
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chronemics
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the study of how humans time
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affinity
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the degree people appreciate each other. This is usually expressed non verbally
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cognitive complexity
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The ability to appreciate and to be flexable with multiple frameworks in human behavior
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critical listening guidelines
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hearing (physio)
attending (psych) remembering reacting understanding |
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defensive listening
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a response in which the listener feels attacked
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dialectical tension
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inheriting conflicts that arise when 2 opposing or incompatible forces exist simultaneously
(romeo and juliets family) |
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disinhibition
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When you send out a message without thinking of the consequence
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empathy
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to put yourself in ones shoes to experience the others thoughts and feelings
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encoding
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putting thoughts into symbol
(flipping someone off) |
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decoding
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receiver that attaches meaning
(being flipped off you think someone is pissed) |
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equivocal language
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when one ends out a message with one or more meangings
(fobs) |
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euphemism
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a pleasant sounding term used in place of a more direct but less pleasant one
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facework
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verbal and nonverbal behavior disigned to create and maintain a communicator's face and the face of others
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fact
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something that one can varify to be true or false
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opinion
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a thought of someone that needs to be explained
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Hall's distances
(4 key) |
intimate - touching 18 inches
personal -18inches to 4 feet social - 4 to 12 feet public is 12 feet and beyond |
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haptic
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study of touch
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kinesic
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body language gesture and posture
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intimacy
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closeness between two people
physical- is touching intellectual- exchanging ideas shared activities- working together emotional - exchanging feelings |
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intrapersonal
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is talking to oneself
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interpersonal
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understanding that individuals are all equal
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Johari windows
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a model that describes the relationship between self disclosure and awareness
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listening steps
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hearing, understanding
attending, response, remembering |
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listening
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is taking the message of someone and putting meaning
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hearing
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auditory vibrations with no meaning
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manipulators
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movement of a body part to manipulate another
(biting your lip during a shot so the pain isn't horrible) |
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most powerful part of the body during communication
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eyes and face
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needs of communication
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personal
identity physical and social |
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noise
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external
psychologically physiological |
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functions of nonverbal
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it plays a role in expressions and emotions
it's ambiguous in nature |
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characteristics of nonverabal
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body movement
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proximics
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peoples use of time and space
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territory
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a space that is assumed to belong to an individual
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residual message
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someone can recall a message after short or long term memory loss
(50 first dates) |
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richness
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adundance of nonverbal cues that add clarity to a verbal message
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self concept (characteristics)
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thoughs of ones self (positve or negative)
- self esteem - shows how others feel about us - social comparisson |
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self disclosure
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something that you hide that others don't know
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self-fulfilling prophecy
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prediction or expectation of an event that makes the event happen
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symbolic communication
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is the understanding and agreement of a culture
this could be a symbol a motion or a sign |
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stimuli
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a concept in behaviorism
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sympathy
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compassion for anothers situation
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adapters (types)
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. self directing adapters - manipulating our own bodies
- alter " "- tapping of our foot - object " " - playing with a pencil |
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collective culture
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a culture where members focus on a group goal other then an individual focusing on ones owns goal
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individualistic culture
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when one focuses on an individuals success other then a groups success
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evasive language
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used to not want to communicate
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listening styles
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-misconceptions
-personal -effective -informational - critical - social support |
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sexism
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is when either favoring a a certain such as
man kind etc. |
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racism
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the use of derogatory term
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