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36 Cards in this Set
- Front
- Back
Seven characteristics of nonverbal communication
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1. ambiguous and must be viewed in context.
2. continuous 3. multi-channeled 4. highly believable 5. usually unconscious 6. primarily relational 7. may be culture-bound or cross-cultural |
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Functions of nonverbal behavior
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1. May supplement words (accent, repeat, etc)
2. May modify your words (contradict) 3. May regulate flow of verbal interaction 4. may take the place of words (substitution) |
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Body motion is also known as...
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kinesic behavior
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Kinesic behavior has what two functions?
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1. indicated attitude
2. conveys feeling |
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Types of body motion
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1. eye contact
2. facial expressions 3. gestures 4. posture |
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Uses of body motion
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Emblems
Illustrators Affect displays Regulators Adaptors |
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what are emblems of body motion?
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body motions or gestures that supplement or replace words
i.e. shrug shoulders, thumbs up |
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What are illustrators of body motion?
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movements or gestures which accent or emphasize
i.e. pound the table, point at something |
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What are affect displays of body motion?
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expression of pronounced physical sensations
have cultural specificity |
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What are regulators of body motion?
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cues that are meant to control the flow of communication
i.e. raise eyebrows in disbelief |
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What are adaptors of body motion?
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efforts to satisfy personal needs as people relate to each other
not intuitive, arise from perceptives i.e. duplicate breathing pattern to adapt to each other |
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Another name for vocalics
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paralanguage
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What is paralanguage?
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vocal components of speech apart from the verbal content
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What are the examples of paralanguage?
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pitch, quality, rate or tempo, volume, rhythm
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What are the two components of quality?
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resonance and articulation
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Function of metamessages
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to say covertly what you're afraid to say directly
beat around the bush, source of interpersonal conflict |
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Verbal modifiers of metamessages
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add nuances to meaning i.e. "I'm JUST trying to help"
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Rhythm and pitch in metamessages
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emphasis controls meaning, if no emphasis then no metamessage
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What are the two ways to cope with metamessages?
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awareness and response
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What are the 3 aspects he listed under self-presentation?
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1. clothing and other artifactual communication
2. touch 3. chronemics |
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Another word for touch
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haptics
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Chronemics
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how we structure and use time
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What are the aspects of communication through management of personal environment?
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1. space
2. temperature, lighting and color |
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Communication through management of space occurs through...
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1. territorality
2. management of informal space (proxemics) 3. cultural considerations |
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Intimate distance
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touch - 18'', sign of trust, without consent you are invading someone's trust
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Personal distance
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18'' - 4'
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Social distance
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4' - 12' ; business meeting
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Public distance
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12'-25'; for politicians and celebrities
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fearful people show what body language?
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frozen with terror
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angry people show what body language?
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tremble with rage
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belligerent people show what body language?
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bare their teeth
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reserved people show what body language?
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seem standoffish
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confident people show what body language?
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swollen with pride
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determined people show what body language?
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grit their teeth
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control people show what body language?
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keep a stiff upper lip
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shameful people show what body language?
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flush with embarrassment
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