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7 Cards in this Set
- Front
- Back
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How to use communication effectively. |
Back (Definition) |
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What are the barriers to effective communication and how can they be overcome? |
The use of jargon Emotional barriers and taboos Lack of attentive interest Perception, prejudice and unconscious bias Physical disabilities Physical barriers to non verbal communication Language differences Cultural differences To overcome barriers of effective communication we need to make sure the information is......... Accurate As concise as possible Given at the appropriate time (ideally face time face) Understood. We must also listen and pay attention. |
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Factors that affect the verbal exchange of information. |
Noise, language, physical disability, |
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Why is it necessary to have information in written form? |
Back (Definition) |
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What simple rules should be followed when using written communication? |
Maintain a clear objective. Plan the work and work to the plan. Be clear, concise, coherent, correct, courteous and complete. |
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How can you improve listening skills to become a good listener? |
Back (Definition) |
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How to interact with others. |
Back (Definition) |
