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55 Cards in this Set

  • Front
  • Back

Active Perception

Perception that occurs because you seek out specific information through intentional observation and questioning.

Aggressive

Expressing one's interests while denying the rights of others by blaming, judging, and evaluating other people.

Androgynous (Role)

Gender role that includes both masculine and feminine qualities


Asynchronous


(Message)


(Listening)


Message: A message that is not read, heard, or seen exactly when it is sent; there is a time delay between the sending of the message and its receipt.


Listening:Listening to a message (on an answering machine, via voicemail, or on a cell phone) communicated at another time.

Bypassing

Confusion caused by the fact that the same word can mean different things to different people.

Communication

Process of action on information.

Communication Channels

Pathway through which messages are sent.

Concrete

A word is concrete if they can experience its referent with one of the senses; if you can see a word's referent, or touch it, smell it, taste it, or hear it.

Connotative Meaning

Personal and subjective meaning of a word.

Context

Physical and psychological environment for communication.

Culture Shock

Feelings of stress and anxiety a person experiences when encountering a culture different from his or her own.

Decoding

To interpret ideas, feelings, and thoughts that have been translated into a code.

Direct Perception

Asking for confirmation from the observed person of an interpretation or a perception about him or her.

Emotional Contagion

The process whereby people mimic the emotions of others after watching and hearing their emotional expressions.

Empathy

Emotional reaction that is similar to the reaction being experienced by another person; empathizing is feeling what another person is feeling.

Enculturation

The process of transmitting a group's culture from one generation to the next.

Ethics

The beliefs, values, and moral principles by which a person determines what is right or wrong.

Ethnicity

Social classification based on nationality, religion, language, and ancestral heritage, who also share a common geographical origin.

External Noise


Anything that is a distraction during a conversation; for instance anything that causes your attention to move to something other than the conversation you are having i.e. TV, a computer game beeping, music or a phone.

Halo Effect

Attributing a variety of positive qualities to those you like.

Information Triage

Process of evaluating in information to sort good information from less useful or less valid information.

Interpersonal Communication

A distinctive transactional form of human communication involving mutual influence, usually for the purpose of managing relationships.

Listener (Apprehension)

The fear of misunderstanding, misinterpreting, or being unable to adjust to the spoken messages of others.

Listening

Process of selecting, attending to, creating meaning from, remembering, and responding to verbal and nonverbal messages.

Malapropism

Confusion of one word or phrase for another that sounds similar to it.

Message

Written, spoken, and unspoken elements of communication to which people assign meaning.

Meta-Communication

A message about a message; the message a person is expressing via nonverbal means (such as by facial expression, eye contact, and posture) about the message articulated with words.

Motivation

Internal state of readiness to respond to something.

Noise

Anything literal or psychological that interferes with accurate reception of a message.

Perception

Process of experiencing the world and making sense out of what you experience.

Passive Perception

Perception that occurs without conscious effort, simply in response to one's surroundings.

Personality

A set of enduring behavioral characteristics and internal predispositions for reacting to your environment.

Polarization

Description and evaluation of what you observe in terms of extremes such as good or bad, ugly or beautiful, old or new.

Remembering

Process of recalling information.

Sapir-Whorf Hypothesis

Based on the principles of linguistic determinism and linguistic relativity, the hypothesis that language shapes out thoughts and culture, and our culture and thoughts affect the language we use to describe our world.

Selecting

Process of choosing one sound while sorting through various sounds competing for your attention.

Selective Exposure

Tendency to put ourselves in situations that reinforce our attitudes, beliefs, values, or behaviors.

Selective Recall

Process that occurs when we remember things we want to remember and forget or repress things that are unpleasant, uncomfortable, or unimportant to us.

Self-Awareness

A person's conscious understanding of who he or she is.

Self-Worth (Self-Esteem)

Your evaluation of your worth or value based on your perception of such things as your skills, abilities, talents, and appearance.

Self-Fulfilling Prophecy

Prediction about future actions that is likely to come true because the person believes that it will come true.

Self-Serving Bias

Tendency to perceive our own behavior as more positive than others' behavior.

Self-Talk

the act or practice of talking to oneself, either aloud or silently and mentally: positive self-talk.

Selective Perception

Process of seeing, hearing, or making sense of the world around us based on such factors as our personality, beliefs, attitudes, hopes, fears, and culture, as well as what we like and don't like.

Shy(ness)

A behavioral tendency not to talk or interact with others.

Social Information-Processing Theory

Theory that suggests people can communicate relational and emotional messages via the Internet, although such messages take longer to express without nonverbal cues.

Stereotyping

Making rigid judgments of others based on a small bit of information; is rampant in many cultures.

Third Culture

Common ground established when people from separate cultures create a third, "new," more comprehensive and inclusive culture.

Values

Enduring concept of good and bad, right and wrong.

People watching is and example of what kind of perception?

Active Perception

When someone uses communication tactics that contribute to defensiveness, including such intimidating nonverbal cues as steely stares, a bombastic voice, and flailing, they would be considered what?

Aggressive


(Aggressive Communicator)

Ashley exclaimed, "that's so gay!!" while giggling in a playful banter. However, Gerald heard what she said and became hurt and upset about the statement. Ashley apologized to him and explained that she was just joking around and did not mean it offensively. This is an example of what?

Bypassing

When someone says the word school to you it might mean a wonderful, exciting place where you meet your friends, have a good time, and occasionally take tests and perform other tasks that keep you from enjoying your social life.


That word would have a (blank) meaning.

Connotative

When you have learned your taste of music and love for certain automobiles from your great grandfather, that would be considered what type of process?

Enculturation

Loretta always attributed Sean with the best and sweetest of qualities; kind, caring, gentle and humorous. (Even though there was no hard core evidence of those attributes.)


Loretta is causing what kind of an effect?

Halo Effect