Communication In Nursing. Lecture 3

Front 1

Two Basic Approaches to conducting a Therapeutic Interview

Back 1

Directive
and Non-Directive

Front 2

DIRECT or INDIRECT Therapeutic interview? A form of therapeutic interview in which the interviewer guides, leads or prescribes solutions for the client?

Back 2

Direct

Front 3

DIRECT Therapeutic Interview: Advantage / Disadvantage?
Makes full use of professionals knowledge

Back 3

Advantage

Front 4

Direct Therapeutic Interview.
Is the following an advantage or disadvantage?
Provides specific, concrete information about the nature of the problem and possible solutions.

Back 4

Advantage

Front 5

Direct Therapeutic Interview.
Is the following an advantage or disadvantage?
Time efficiency

Back 5

Advantage

Front 6

Direct Therapeutic Interview.
Is the following an advantage or disadvantage?
Doesn’t fully recognize the client’s ability to assess and resolve problems

Back 6

Diasadvantage

Front 7

Direct Therapeutic Interview.
Is the following an advantage or disadvantage?
May not be helpful if advice is not compatible with client view of the situation or client values.

Back 7

Diasadvantage

Front 8

Direct Therapeutic Interview.
Is the following an advantage or disadvantage?
May create a power differential with the client in a submissive role, and the professional in a dominant role.

Back 8

Diasadvantage

Front 9

Direct or Non Direct Therapeutic Interview?
A form of therapeutic interview in which the interviewer allows the client to control the content and to choose direction for the interaction.

Back 9

Non direct

Front 10

Direct or Non Direct Therapeutic Interview?
Based on the belief that the client is the person best able to identify and resolve his or her problems.

Back 10

Non Direct

Front 11

Non Direct Therapeutic Interview, Advantage or Disadvantage?
Encourages client involvement in the treatment process

Back 11

Advantage

Front 12

Non Direct Therapeutic Interview, Advantage or Disadvantage?
Gives greater control to the client who is a treated as an equal partner in the interaction

Back 12

Advantage

Front 13

Non Direct Therapeutic Interview, Advantage or Disadvantage?
Increases the chances that the client and health professional will address the real problem

Back 13

Advantage

Front 14

Non Direct Therapeutic Interview, Advantage or Disadvantage?
May increase compliance (follow-through)


Gives greater control to the client who is a treated as an equal partner in the interaction

Back 14

Advantage

Front 15

Non Direct Therapeutic Interview, Advantage or Disadvantage?
Some professionals may feel the need to direct clients away from ineffective strategies, and toward strategies known to be effective.

Back 15

Disadvantage

Front 16

Non Direct Therapeutic Interview, Advantage or Disadvantage?
Considered by some to be inefficient, costly

Back 16

Disadvantage

Front 17

Non Direct Therapeutic Interview, Advantage or Disadvantage?
Requires large amounts of time

Back 17

Disadvantage

Front 18

True/False
Most settings require a combination of directive and non-directive techniques in practice.

Back 18

True

Front 19

What are the Four Phases of the Interview Process?

Back 19

Preparation,
Orientation,
Exploration,
Termination

Front 20

Movement through phases happens more quickly or not
when:
Goal is information sharing rather than therapeutic change
Client’s personality is well integrated rather than disorganized
There is a single problem being addressed

Back 20

Quickly

Front 21

Direct or Non Direct Therapeutic Interview?
Makes full use of professionals knowledge

Back 21

Direct

Front 22

Direct or Non Direct Therapeutic Interview?
Provides specific, concrete information about the nature of the problem and possible solutions

Back 22

Direct

Front 23

Direct or Non Direct Therapeutic Interview?
Time efficient

Back 23

Direct

Front 24

Direct or Non Direct Therapeutic Interview?
Doesn’t fully recognize the client’s ability to assess and resolve problems

Back 24

Direct

Front 25

Direct or Non Direct Therapeutic Interview?
May not be helpful if advice is not compatible with client view of the situation or client values.

Back 25

Direct

Front 26

Direct or Non Direct Therapeutic Interview?
May create a power differential with the client in a submissive role, and the professional in a dominant role.

Back 26

Direct

Front 27

Direct or Non Direct Therapeutic Interview?
Encourages client involvement in the treatment process

Back 27

Non Direct

Front 28

Direct or Non Direct Therapeutic Interview?
Increases the chances that the client and health professional will address the real problem

Back 28

Non Direct

Front 29

Direct or Non Direct Therapeutic Interview?
Gives greater control to the client who is a treated as an equal partner in the interaction

Back 29

Non Direct

Front 30

Direct or Non Direct Therapeutic Interview?
May increase compliance (follow-through)

Back 30

Non Direct

Front 31

Direct or Non Direct Therapeutic Interview?
Requires large amounts of time

Back 31

Non Direct

Front 32

Direct or Non Direct Therapeutic Interview?
Considered by some to be inefficient, costly

Back 32

Non Direct

Front 33

Which does the following fall under: Four Phases of the Interview Process:
Preparation, Orientation, Exploration, Termination

Involves anticipating and planning for the actual meeting

Back 33

Preparation

Front 34

True or false:
Movement through phases happens more quickly when:
Goal is information sharing rather than therapeutic change

Back 34

True

Front 35

Which does the following fall under: Four Phases of the Interview Process:
Preparation, Orientation, Exploration, Termination

Clients also gather information about the caregiver

Back 35

Preparation

Front 36

True or false:
Movement through phases happens more quickly when:
Client’s personality is well integrated rather than disorganized

Back 36

True

Front 37

True or false:
Movement through phases happens more quickly when:There is a single problem being addressed

Back 37

True

Front 38

Which does the following fall under: Four Phases of the Interview Process:
Preparation, Orientation, Exploration, Termination

Self (caregiver) assessment: strengths, limitations, feelings, biases

Back 38

Preparation

Front 39

Which does the following fall under: Four Phases of the Interview Process:
Preparation, Orientation, Exploration, Termination

Client assessment: preview materials (eg: intake data, chart, change of shift report)

Back 39

Preparation

Front 40

Which does the following fall under?
Four Phases of the Interview Process:
Preparation,Orientation, Exploration,Termination

Begins with first contact

Back 40

Orientation

Front 41

Which does the following fall under?
Four Phases of the Interview Process:
Preparation,Orientation, Exploration,Termination

Sets the tone and creates the climate for the relationship

Back 41

Orientation

Front 42

Which does the following fall under?
Four Phases of the Interview Process:
Preparation,Orientation, Exploration,Termination

4 tasks for the professional
-Establish therapeutic climate
-Clarify purpose of the interview
-Formulate a contract with the client
-Establish mutual goals

Back 42

Orientation

Front 43

Which does the following fall under?
Four Phases of the Interview Process:
Preparation,Orientation, Exploration,Termination

In this phase we let the patient express emotions, opportunity for change.

Back 43

Exploration

Front 44

During the Exploration (Working) Phase: The following falls under Major task, Second task or Third task.

Help clients explore their personal problems

Back 44

Major

Front 45

During the Exploration (Working) Phase: The following falls under Major task, Second task or Third task.

Help clients manage feelings

Back 45

Second task

Front 46

During the Exploration (Working) Phase: The following falls under Major task, Second task or Third task.

Help clients develop new coping skills

Back 46

Third task

Front 47

Which does the following fall under?
Four Phases of the Interview Process:
Preparation,Orientation, Exploration,Termination

Major task is to plan for closure of the interview

Back 47

Termination

Front 48

Which does the following fall under?
Four Phases of the Interview Process:
Preparation,Orientation, Exploration,Termination

Summarize issues and accomplishments

Back 48

Termination

Front 49

Which does the following fall under?
Four Phases of the Interview Process:
Preparation,Orientation, Exploration,Termination

Assist clients to express their feelings about termination

Back 49

Termination

Front 50

The following falls under what task (Major task, Second Task or Third task) in the Termination Phase?

Plan for closure of the interview

Back 50

Major task

Front 51

The following falls under what task (Major task, Second Task or Third task) in the Termination Phase?

Summarize issues and accomplishments

Back 51

Second

Front 52

The following falls under what task (Major task, Second Task or Third task) in the Termination Phase?

Assist clients to express their feelings about termination

Back 52

Third