Communication -8

Front 1

self concept (characteristics)

Back 1

thoughs of ones self (positve or negative)

- self esteem
- shows how others feel about us
- social comparisson

Front 2

richness

Back 2

adundance of nonverbal cues that add clarity to a verbal message

Front 3

most powerful part of the body during communication

Back 3

eyes and face

Front 4

noise

Back 4

external
psychologically
physiological

Front 5

characteristics of nonverabal

Back 5

body movement

Front 6

stimuli

Back 6

a concept in behaviorism

Front 7

decision making

Back 7

single act of passing judgement and reaching a conclusion

Front 8

fiedler's theory of leadership

Back 8

when the participants position changes according to cirmcumstances

Front 9

Functional role

Back 9

reflects behavior that are productive

Front 10

task vs social orientation

Back 10

task focuses on the job where social orientation revolves around feelings and emotions

Front 11

euphemism

Back 11

a pleasant sounding term used in place of a more direct but less pleasant one

Front 12

encoding

Back 12

putting thoughts into symbol
(flipping someone off)

Front 13

decoding

Back 13

receiver that attaches meaning

(being flipped off you think someone is pissed)

Front 14

critical listening guidelines

Back 14

hearing (physio)
attending (psych)
remembering
reacting
understanding

Front 15

proximics

Back 15

peoples use of time and space

Front 16

residual message

Back 16

someone can recall a message after short or long term memory loss

(50 first dates)

Front 17

symbolic communication

Back 17

is the understanding and agreement of a culture


this could be a symbol
a motion or a sign

Front 18

intrapersonal

Back 18

is talking to oneself

Front 19

interpersonal

Back 19

understanding that individuals are all equal

Front 20

adapters (types)

Back 20

. self directing adapters - manipulating our own bodies
- alter " "- tapping of our foot
- object " " - playing with a pencil

Front 21

affinity

Back 21

the degree people appreciate each other. This is usually expressed non verbally

Front 22

Hall's distances

(4 key)

Back 22

intimate - touching 18 inches
personal -18inches to 4 feet
social - 4 to 12 feet
public is 12 feet and beyond

Front 23

facework

Back 23

verbal and nonverbal behavior disigned to create and maintain a communicator's face and the face of others

Front 24

intimacy

Back 24

closeness between two people

physical- is touching
intellectual- exchanging ideas
shared activities- working together
emotional - exchanging feelings

Front 25

Bormann and Bormann's strategies of COHESION

Back 25

1.Establishing an identity & tradition
2.Teamspirit
3.Rewarding work
4.Respect

Front 26

majority controls (group)

Back 26

majority of the group decides

Front 27

minority control (group)

Back 27

subgroup makes decision

(i.e the president and the government)

Front 28

interview

Back 28

-specific purpose
-structured
-control by the interviewer
-reflects a balance of sharing tips

Front 29

conversation

Back 29

no one has control
not structured

Front 30

introduction components

Back 30

attention getter
audience relevance statement
topic disclosure
preview

Front 31

conclusion components

Back 31

- let them know your ending the speech
- review ideas
- reinforce commitment

Front 32

appearance

Back 32

being professional other then looking attractive

Front 33

way of getting audience attention

Back 33

- rhetorical questions
- story or anecdote
- personal reference
- appropriate quotation
- suspense

Front 34

examples

Back 34

a specific case that is used to demonstrate an general
idea

Front 35

definition

Back 35

exact meaning

Front 36

eye contact

Back 36

is a significant means of establishing a connection with your auditence

Front 37

facilitative

Back 37

a moderate level of anxiety about speaking before an audience that helps improve the speaker's perforance

Front 38

debilitative

Back 38

inhibiting self expression

Front 39

fallacy of perfection

Back 39

irrational belief that a worhy communicator should be able to handle every situation with complete confidence and skill

Front 40

fallacy of approval

Back 40

irrational belief that is vital to win the approval of virtually every person a communicator deals with

Front 41

narration

Back 41

presentation of speech supporting material

Front 42

source citation

Back 42

communication to your audience where your information came from

Front 43

transition

Back 43

-helps your ideas flow smoothly throughout your speech
- support mterial & sub points

Front 44

nonverbal vocal cues/monotone

Back 44

it takes too long that the mind has too much time to process every single word

Front 45

nonverbal cues/eye contact

Back 45

establishes a connection with your audience

Front 46

organizational pattern

Back 46

time patterns, space patterns, topic patterns

Front 47

probe

Back 47

an interjection, silence, or brief remark despined to open up or direct an interviewee

Front 48

task vs. social orientation of groups`

Back 48

task wants to finish tasks

social orientation focuses on relationships

Front 49

immediacy

Back 49

the degree of interest and attraction we feel toward and communicate with each other

Front 50

attribution

Back 50

the process of attaching meaning

Front 51

communication climate

Back 51

the emotional tone of a relatioinship

Front 52

confirming

Back 52

a message that expresses respect and valuing of the other person

Front 53

disconfirming response

Back 53

a message that expresses a lack of caring or respect for another person

Front 54

convergence

Back 54

accommodating one's speaking style to another person, who usually is desirable or has a higher status

Front 55

divergence

Back 55

a linguistic strategy in which speakers emphasize differences between their communicative style -- creates distance

Front 56

empathy

Back 56

is to be able to be put into the persons shoes

Front 57

sympathy

Back 57

compassion for another's situation