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51 Cards in this Set
- Front
- Back
communication competence
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when you can obtain goals while upholding the expectations of your partner in a particular situation
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interpersonal communication
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the exhange of symbols used, at least in part, to acheive interpersonal goals
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strategic communication
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communication that is selected, structured, and patterned. It is not random, unrestrained, and lawless. It is volunary, controllable, directional, chosen, and purposeful.
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subordinate goals
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very specific, distinct
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supraordinate goals
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general and inclusive
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transact
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a simultaneous sending and receiving of messages
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transactive goals
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start as one thing but change into another
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Component Model of Competence
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3 things:
motivation knowledge skill |
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motivation
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individual's approach or avoidance orientation in various social situations
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knowledge
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the ways people read social situations and decide on a course of action that yields desired outcomes
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social cognition
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1.influences our interaction with others
2. guides our behaviors 3. influences what we perceive, how we interpret, and what we recall |
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self schemata
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view of ourselves
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event schemata
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how we think something typical will happen (like what will happen on the first day of school)
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role schemata
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behavior based on social categories (sex, race, age, job)
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person schemata
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understanding of individuals you know; guides interactions with others
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relational schemata
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make sense of love, friendship, family, work bonds
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interpersonal expectancies
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how we think people will communicate with us
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self-fulfilling prophecy
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when our beliefs about others make them act a certain way that's different from how they really are
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Pygmalion effect (Rosenthal and Rubin)
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believe something will happen therefore you act in a certain way that will make it happen
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relational expectancies
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how we think that a relationship should develop, etc.
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"high reward"
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having positive judgments
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"low reward"
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having negative judgments
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Attributions
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perceive otehrs and make judgements about them or ourselves
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causal loci
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sources of observed behavior
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internal locus
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"she fell because she's clumsy"
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external locus
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"she fell because there was a crack and she tripped"
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attribution biases
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attempting to determine causes of ehaviors by INTERNAL FACTORS
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Fundamental Attribution Error
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behaviors caused by INTERNAL factors
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Ultimate Attribution Error
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applied to a group of people (all old women are nice)
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Negativity Bias
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make more negative judgments when we DON'T interact
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Positivity Bias
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make more positive judgments when we DO interact
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distress-maintaining bias
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attribute partner's negative behavior to interal causes and positive to external (unhappy couples)
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relationship-enhancing bias
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attribute positive behavior to internal and negative to external (happy couples)
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person perception
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afect how we will or if we will communicate with others
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prototypes
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personality traits (shyness, kindness)
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metaperceptions
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beliefs about how OTHERS perceive us
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deindividuation
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invisibility of interaction
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social conformity
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Asch-line test
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cognitive complexity
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ways in which commuicators differ in how they view and describe objects and ppl around them
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communication apprehension
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refers to how many individuals suffer from high levels of anxiety over how they might be evaluated in a given situation or how they might behave
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Locus of control
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argument that behavior is based on expected reinforcement, the value of that reinforcement, and the situation
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Machiavellianism
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tendency to be manipulative
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verbal aggressiveness
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tendency to attack self concept of partner verbally
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social comparison
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assesing people in comparison to yourself
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high self monitors
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consider appearance
situationally guided outer appearance |
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low self monitors
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dispositionally thinking
more meaningful relationships |
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covariation attribution theory
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internal or external as to why someone acts in such a way
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Decision Criteria
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distinctiveness
consensus consistency |
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alignement
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degree to which both parties share in the construction of the interaction
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collectivistic cultures
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rely more on context for meaning (use more indirect language, listening, less openess, and fewer words to confront)
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Communication Accommodation Theory (CAT)
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how two ppl from different cultures interact in ways that reflect their personal goals as well as cultural identity
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